u/No_Warthog3384

Hi!

My xp4's pedal assist does not work and I believe I found the issue. The wire connecting to the front chain ring appears to be distressed to the point where internal wires are showing (pic attached).

Background: The throttle provides power when pressed but pedaling does not. I did the standard troubleshooting on Lectric's website and sent their support team an email.

Wondering if anyone else has had an issue like this where this kind of repair fixed the issue? Or if anyone has any recommendations on what to check as a follow up for inspection to see what else might be causing the issue?

Thanks.