u/Notmyke2

▲ 20 r/telus

How to get a telus service call to bury fiber line...?

We've had telus for over a decade and they didn't have time (or equipment or whatever) to bury the fiber line when they installed it, so it just runs across our yard and is in the way. Every CSR I've spoken to has said they'll get someone to call me back or come out and fix and....nothing.

We're into years of this now and it's SERIOUSLY in the way and now needs to be moved. Any tips/tricks to get them to actually do what they've promised to do for over a decade?

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u/Notmyke2 — 9 days ago