Capital one Recurring Payment scam
I’ve recently (at the top of this year) financed a car through capital one. Haven’t had one complaint up until recently. Me and my wife had our 2nd anniversary trip planned, but a week before we were scheduled to leave I had to replace our furnace that was 4k and fix a gas leak I had which was another 700. I wanted to cancel since our spending budget was completely shot but everything was paid for so I decided to allocate our money for liquidity instead. In doing so I found out capital one allows for you to break your payments up if needed. Since me doing this would free up about 500 for us to spend on the trip and I pay the second half 3 days into the vacation once my check hit I utilized that option. Only for me to keep getting spam notifications on vacation about missing my payment, late fees being assessed and how I’m behind on my note. Even though the second half of payment was already scheduled to come out so they see I had plans to pay it. I reached out and they told me that since it wasn’t the full amount I was technically late and by the time I made the second half of the payment a $25 late fee would be charged. Moving forward I’m going to just do what I normally do and pay it once a month but I really think they should inform the consumer that if you don’t pay the whole amount in one payment, there will be consequences, even if they offer breaking it up or if you have future payments scheduled