Has anyone else had this issue with Zip?
So for the last two weeks I have been contacting Zip because randomly I could not make any purchases online or with my physical Zip Card. I have been using Zip for years and never had this issue. I called and they told me that my account had a security lock on it but they could not disclose why but said it was nothing on my end. The customer service rep then had Zip send me an email asking all these questions that resembled fraud like questions, but I did not tell them I had any fraud happening on my account. I emailed them and got no response for about a week, so I give them a call again and its the same issue but this time the rep tries to unlock my account from their end and sees that it is a issue coming from above them and I get sent the same email as before. I send another email and of course no response. A few days go by and I randomly have access again so I think that everything is fixed. I used the app with no issue and purchase a lunch. Then today I receive an email saying that I no longer have access to the app because my account does not meet their approval guidelines. I still can make my payments to the stuff I used though which is insane. So of course I call again and get in touch with another rep and after a whole back and fourth she tells me that it shows on her end that one of the reasons says "Bad IP" but she doesn't know what that means and their system does a check automatically for approval so there is nothing they can do to fix that. I have about $500 in spending power, no late payments, and have had an account with them for a few years and have never once ran into this issue and I don't know what to do. I told her to send me to a supervisor but of course they only respond via email but now I am just out of luck and I do not like Klarna at all and have only used after pay like once.