Ecovacs stolen during shipping AGAIN?
This is getting a bit ridiculous. I ordered an Ecovacs robot vacuum (exciting!), and it’s vanished after leaving an Amazon warehouse in Hamilton, ON.
Sold by Ecovacs and shipped by Amazon, and this is the second time the exact same thing has happened to me: ordered an Ecovacs robot through Vine a few months ago, “left” the facility at Hamilton, ON, and poof, it’s gone. In reading some other posts around here it seems like it’s happening to others too.
I understand that Ecovacs ships in the standard box (ie: there isn’t a brown box covering the contents), so you can clearly identify the contents.
My question is: is there an organized theft group at the Hamilton Amazon warehouse that is lifting robot vacuums (and other high value items), similar to what happened in Ajax last Winter? (you can look it up, but a few employees stole around $2M worth of product from the warehouse over an extended period of time.) I would have expected that stealing product out of the warehouse would be difficult, but reading posts from others, it seems shockingly common. Has this happened to anyone else? Really disappointing to get a high value “score” that come up so rarely only to have it stolen at the warehouse.
Edit: the shipping went from Richmond, BC to Hamilton, ON, then it ‘left’ the Hamilton facility, then radio silence in both cases. In speaking with customer service, the last time the actual package was tagged was in Richmond, BC, and it was bulk shipped through Hamilton, so it seems that even through tracking says it moved through Hamilton, it appears that the system just assumed it did but it went ‘missing’ after it was scanned into a bulk shipment in Richmond (but disappeared after the scan).