Sales showing in CC reports but not regular Amazon reports
Just a heads up because I noticed something really weird...
There's an item I've been promoting that's in a Creator Connections campaign, and CC says I've sold over 1,100 of them and showed me the extra commissions I have earned. The strange part? Those sales aren't showing up in my regular Amazon reports at all.
Usually it's the opposite problem, where something shows in Amazon but doesn't track in CC because it wasn't the right seller for the campaign. I've never seen it happen this way before.
If this item hadn't been in a CC campaign, I would've had no clue I'd sold that many. It makes me wonder how many non-CC items aren't showing up in the regular reports either, and how much commission I'm potentially missing because of it. These are all offsite as I rarely do any onsite sales.
Definitely keep an eye on your reports. I know that's almost impossible with the way Amazon changed the reporting, but this has me wondering what else might be slipping through the cracks. Their chat support is absolutely useless and kept telling me that I have to wait for the CC to show up after the item ships. Awesome, I know, but I wasn't talking about CC. After almost an hour the rep finally said oh wow, yeah I see what you mean.