My hotel reservation was fraudulently cancelled and my money was stolen by Booking.com.
Hello, I made a reservation on Booking.com on May 3rd for the MC Arancia Marvida Palace resort alanya at a very reasonable price. However, two or three days later, they sent a message saying the reservation was canceled and the hotel's name changed on the massage page. It went from MC to Ara Hotel, and now it's changed yet again. I have the original confirmation email, but it seems they have a problem with the hotel because they removed it from Booking.com and are ignoring all my messages. They should be honoring my reservation for the amount I paid, which is around $1300 or slightly more. I'm asking for something, but it feels unfair to me. At the very least, if they have a problem with the hotel and canceled the contract, they should refund my money. That's all I need. Any further details would be appreciated. Thank you.