u/Ok-Fill-3770

Image 1 — £4 for this?!
Image 2 — £4 for this?!

£4 for this?!

The can is added for reference and was not included. I paid £4 for an “authentic Jamaican meal” and was given a half empty container (the container itself is already tiny and shallow) with a literally a couple of beans and some greens. I disputed this in the app and asked for a refund and was denied because apparently no specific content nor a certain amount of food is promised.

I feel absolutely robbed. I’ve been using a food bank lately because money is really tight and fancied something a little bit nicer for one meal with £20 I got as a tax refund.

I don’t under how customer service can say no specific content or certain amount of food is promised. A “meal” which the listing was described as surely implies some minimum amount of food that this does not live up to.

Is there anything I can do about this given that customer service have been unhelpful?

u/Ok-Fill-3770 — 21 hours ago