URGENT: Banned & ID Rejected during Final Sprint (French Native in Cambodia) - Need Human Chat
Hello u/OneFormat_Global, I am posting this publicly because Reddit is not allowing me to open a direct private message with your account. Please see my critical situation below and open a chat with me so I can securely share my account details:"
My OneForma account was automatically banned today while I was attempting to submit 3 days of heavy work for the projects "Andromeda" & "Centaurus".
I am a native French citizen currently traveling in Cambodia. The work was done off-platform, but the submission link for Centaurus glitched many times which forced me to try different wifi (phone and private home where I am staying), and the system banned me without explanation (I can only think of Cambodian IP Address). I contacted support but did not get any un-automated answers.
CRITICAL UPDATE 1: I just received an email stating that the project is in its "last sprint". I am terrified of losing 3 days of labor because of this automated ban right at the deadline. Furthermore, I hadn't finished setting up my payment link on the platform before the ban hit.
CRITICAL UPDATE 2: To make things worse, the automated system also rejected my identity verification, after I emailed the right team asking for a name update ( I have 2 family last names, and had only put 1). This is clearly a false positive caused by the automated AI check.
Could a human reviewer please look into my case and grant me a temporary 24-hour unban? This would allow me to submit my completed (and properly masked) data for the 2 projects I worked on, and the other 5 where I was just approved and spent time applying and passing certifications for.
I spent more than 1 week worth of work on your platform, doing tasks off-line, passing certifications, applying to jobs, reviewing very long instructions for assigned tasks. I do hope you will be able to sort the issue ASAP.
I have high-quality photos of my original French ID, my entry visa stamp, and a live selfie ready to prove my identity to a human.
Thank you so much for your urgent help.