r/OneFormaOfficial

Stay away from OneForma

It was a descent company until they decided to just completely dismiss the account support service.

You can get your account deactivated for the smallest thing like logging in from a different device, a different WiFi, location or even without a reason. You should pray that this doesn't happen to you cause once it happens you are helpless.

No matter how many emails you send, how many cases you open, how many days you wait for a response from support you will never hear from them back. You will only get an automated response with your case number and that's it.

I'm writing this as it has been more than 3 months (and that it relatively low compared to other people) since my account has been deactivated and I've sent many many emails and have gotten no response.

So my advice to you is stay away. You will lose your time, you will see your effort going straight to the trash and feel hopeless. It's not worth it.

They can't even tell us why this is happening and when or if our issues will ever be resolved. I'm so disappointed.

reddit.com
u/Sycophanticals — 8 days ago

Got the suspicious activity pop-up? Here are the most common causes and how to avoid them

The suspicious activity pop-up comes up here a lot, so here are the most common causes in one place.

Usually it's one of these: logging in from a device that isn't yours, more than two OneForma users on one household connection, public or corporate Wi-Fi, or a VPN, proxy or iCloud Private Relay switched on. Multiple accounts aren't allowed either.

The full guide is in the Help Center on the OneForma website, and you can report anything suspicious to account-review@oneforma.com. Happy to answer questions in the comments.

Here's how to keep your account clear 👇
https://www.oneforma.com/help-center/my-account-and-profile/my-account-has-been-flagged-for-suspicious-behavior-what-do-i-do/

u/OneForma_Global — 8 days ago