Flights got cancelled - no notice
Hi, I had a flight to Madrid on May 19th and was gonna do a multi-city trip to celebrate my birthday, so I also had a return flight on June 2nd with Level, which I booked all on Iberia back in January. Last night, I was curious about which seats I chose for my outbound flight when I saw my return flight was cancelled. Never got an email or some kind of notice about it. They gave me two options: to get a full refund or ticket voucher. Considering it was 3 AM and I was in a panic, I did the refund. I only realized later on that it meant my departing flight would be cancelled as well.
I called Iberia and to be fair, the customer service reps were really nice and they created a case to request a reinstatement for my flight, though it wasn’t guaranteed. I broke down crying out of stress as I looked at last minute flights with CRAZY prices. I slept at 4 AM, then woke up at 9 to book flights. Ended up getting replacement flights but spent $800 more. I am so stressed out about it but I really wanted to go on this trip - I’ve already booked accommodations and attractions and made plans with friends who live in Spain.
Just wondering if anyone’s ever experienced this with Iberia or any other airline. I know with the jet fuel crisis, cancellations have been on the rise and I should’ve maybe researched travel insurance. But I’m thinking of asking Iberia for compensation because of the inconvenience. I’m so anxious about how the rest of the trip is gonna turn out bc of this.