u/Ok-Web8641

I went out today to deposit 3 checks via the drive thru teller at BOA. I found that there is no way to deposit checks for my mom without ATM card or walking in to a teller or leaving it in a drop door. So I parked, got out, leashed my small dog and started Inside. I could not bring my dog in because he’s not a legal support dog.

I have dropped 2 deposits into the drop drawer but one didn’t get credited until I complained so….uh uh.

Why did BOA eliminate drive thru banking?

Also ATM machines are 3rd party so deposit screw ups are not BOA problems until the 3rd party investigates.