Warning: My CFMOTO 450MT has been stuck in dealership for 2+ months over warranty parts. Terrible logistics and support
Hi everyone,
I wanted to share my ongoing nightmare with my brand new CFMOTO 450MT (bought less than a year ago) to warn future buyers and see if anyone else is facing the same supply chain issues with the brand.
My bike broke down and was towed to the official dealership in Portugal (Norboxe / CFPT import) back on June 15th, 2026. The warranty claim was fully approved, but that’s where the good news ended.
The bike has been sitting in the shop for more than 60 days.
The dealership keeps pushing the deadline, blaming the manufacturer and customs, claiming that the parts would only be available by Week 33 (which just ended, and still no parts and no bike).
Here is what went down:
Zero Proactivity: The dealer refused to take parts from an existing showroom/stock bike to fix mine and speed up the process, forcing me to wait months for a shipping container.
Legal Breach: Under Portuguese consumer law, warranty repairs must be completed within a maximum of 30 days. They completely blew past this deadline.
The Pushback: I had to fight hard and threaten legal action through the Consumer Arbitration Center (CICAP) just to get them to provide a temporary loaner bike after 3 weeks of being completely stranded without transportation.
Since they missed their own written deadline (Week 33) and the legal 30-day limit is long gone, I have officially triggered the legal termination of the purchase contract. I am demanding a full refund for the bike, the official accessories (two sets of crashbars), and registration fees.
It’s a shame because the 450MT is an amazing bike to ride, but CFMOTO's logistical infrastructure and parts availability in Europe are a complete joke. If anything goes wrong under warranty, expect your bike to become an expensive paperweight for months.
Has anyone else experienced this level of delay with the 450MT parts recently?