Done with the theft
I’ve posted before regarding USAA’s about face into the world of horrible customer service and finding ways to steal from its members.
Deposited a check last week. From a financial institution. One of many over the last year from the same institution. Less than $5000.
Two days after depositing it, they froze it. They’d already accepted my mortgage payment charge. Then rejected it when they froze the deposit. I called to ask WTF. They said they can freeze any deposit they want. And refused to remove the hold. My account went negative.
There ya no evidence on your accounts page when they reject something after the charge is accepted. You just get a letter from all of the charges that they decided to reject after accepting, weeks later.
I’ve had numerous calls with them regarding my balances being positive than negative than positive than negative with no additional funds being added or transactions coming out of the account over the course of days. They can’t tell me anything about that. I’ve only been with him 18 years but damn if it ain’t time to find somebody new.