Microsoft Replied to my Opus Issues Ticket
I’d been receiving the “I’m not able to answer that right now, to continue this conversation choose another model” issue that seems to be going around after multiple days of heavy Opus use. I assumed I’d hit some invisible token limit but submitted a ticket with my company IT to have them look into it anyway, who in turn submitted a ticket to Microsoft.
Well a Microsoft engineer replied to the ticket stating the following:
“We recognize that the updates to priority access for Opus 5 were not communicated clearly and may have caused frustration.
The Microsoft 365 Copilot user subscription license provides priority access to multiple models in Chat, with different levels of access when specific models are selected. Auto is designed to maximize value and availability by automatically selecting the most appropriate model for the task. Users who choose advanced models in Chat, such as Opus 5, may exhaust their priority access with prolonged usage.
We are continuing to learn from usage to improve both our experience and in-product communications. As users wait for their priority access to reset, they can continue working in Auto or move to Cowork. We're also happy to help your team clearly explain the change, its impact, and available alternatives to end users."
idk if that clears anything up for anyone but figured I’d share.