u/OlaHealth_Luca

NO AUTOMATIC REFILLS - EMAIL SENT BY ERROR

Hi everyone!

If you received an email saying your refill was processed THIS WAS SENT BY A SYSTEM ERROR. That refill email wasn’t supposed to go out 🤦🏻‍♂️ We turned it off, but it seems the platform decided to send it anyway. Sorry for the confusion!

To clarify:
- No automatic refill was processed for anyone
- None of our current 1-month or 12-week protocols are subscription or auto-renew products
- That email template is a generic platform template used for companies that do offer automatic refills
- It was only supposed to go out to some 1-month plan patients around the 21-day mark, not to everyone ordering 12-week plans

We’re working with our portal team in the morning to solve this.

Also, quick reminder since we’re seeing a lot of panic over processing/shipping times:

This is medication, not an Amazon Prime order! 😅

Doctors have working hours and may not review a consultation at 3am if the order was placed at 11pm the night before. If something is sitting for more than ~2 business days, we’ll step in and nudge the medical team.

We’re also currently dealing with some UPS weather delays in Texas, where Drug Crafters is located. The pharmacy sends me updated tracking info every morning, and for now, we have to manually update tracking numbers into the portal. No need to issue chargebacks or dispute charges when it hasn’t been 5 days since you placed your order. This just creates delays for everyone else as it ties up my time to deal with your bank. A quick email or DM to me will suffice for me to check your order and help continue moving it forward.

For the fastest tracking updates, please download the UPS app directly. Their tracking updates usually appear there before they even show up in the pharmacy system or our portal.

Appreciate everyone’s patience while we continue smoothing out operational kinks. And, as always, I’m here to answer any of your questions!

reddit.com
u/OlaHealth_Luca — 1 day ago

🚨 Memorial Day shipping heads up 🚨

All partner pharmacies and shipping carriers will be closed on Monday, May 25, in observance of Memorial Day.

For refrigerated medications (including GLP-1s):

  • Tomorrow, Thursday, May 21, will be the last major shipping day before the holiday weekend
  • Prescriptions completed after 3 p.m. EST on Thursday will most likely ship on Tuesday, May 26
  • Normal shipping operations will resume on Tuesday

So if you place an order today or tomorrow, just keep the holiday timing in mind before panicking about tracking updates 😅

This happens every year across the industry anytime there’s a carrier holiday involving refrigerated shipments. We’d rather pharmacies hold packages safely than risk meds sitting in a warehouse over the long weekend.

As always, our teams are working behind the scenes to process everything as quickly as possible. Appreciate everyone’s patience over the holiday weekend! 🌊

reddit.com
u/OlaHealth_Luca — 1 day ago
▲ 37 r/OlaHealth+1 crossposts

ReviveRX Tirzepatide is now LIVE!

Hi everyone - happy Friday!

We’re excited to officially announce that we’re now taking orders for ReviveRX Tirzepatide + Vitamin B6. 🎉

ReviveRX is one of the most recognized compounding pharmacies in the space, known for consistent formulations, reliable fulfillment, and a steady treatment experience. We’ve been working behind the scenes to carefully expand our pharmacy options, and we’re very happy to finally bring them to Ola.

Current monthly pricing:

  • Levels 1–2 (1.5-3mg/wk) → $149/mo
  • Levels 3–4 (6-9mg/wk) → $199/mo
  • Levels 5–6 (11-13.5mg/wk) → $249/mo

A few important notes:

  • Tirzepatide is compounded with Vitamin B6
  • Concentrations range from 10-20 mg/mL depending on dose
  • 12-week plans are not available yet for ReviveRX
  • Not available in AL, AR, CA, KY, SC, and Washington, D.C.

As always, we’ll keep trying to expand coverage and improve pricing/options wherever we can.

You can check eligibility and get started directly on our website.

Really appreciate everyone who’s supported us this past month!

https://preview.redd.it/eh1bkfa4pd1h1.png?width=1080&format=png&auto=webp&s=36321eed26f9fdc6c5b0e2c2b9e04dfded0ff334

reddit.com
u/Foreign_Barnacle9393 — 6 days ago

California GLP-1 Orders

Hi everyone - DiRx (partner pharmacy for VitalRx) has temporarily paused GLP-1 shipments to California patients following guidance from the California Board of Pharmacy.

This appears to be a temporary operational/compliance pause, not a medication safety issue. An alternate fulfillment option is already being worked through, and shipments are currently expected to resume as early as Monday.

If you’re a California patient with a pending order:
- No action is needed right now
- We’re monitoring updates closely with DiRx and Beluga
- We’ll reach out directly if anything changes with your order

We’ll share more updates as soon as we have them. 🌊

reddit.com
u/OlaHealth_Luca — 15 days ago

Hi everyone! Wanted to share that we are officially taking orders for VitalRx tirzepatide.

The fulfilling pharmacy is DiRx. They're a virtual retail pharmacy licensed in all 50 states and Washington, D.C. More importantly, they're an important fulfillment partner shipping GLP-1s compounded by VitalRx.

Month-By-Month Pricing:

  • Levels 1-3 (8.5 mg/mL): $149
  • Levels 4-6 (17 mg/mL): $199

12-Week Plans:

  • Ripple (Starter): $349
  • Wave (Any Dose): $489

🎉 We are stoked to be back in all 50 states! 🎉

As always, I'm here to help in case anyone has a question.

u/OlaHealth_Luca — 17 days ago

OK team, I know it's Monday, and I already posted an announcement, but couldn't hold this one until tomorrow: 🎉Our new pharmacy is up and running! 🎉

To clarify on my post from over the weekend, the pharmacy is DiRx. They're a virtual retail pharmacy licensed in all 50 states and Washington, D.C. More importantly, they're an important fulfillment partner shipping GLP-1s compounded by VitalRx.

Semaglutide Concentrations

  • Levels 1-2: 1.25mg/mL and 2.5 mg/mL (depending on dose level)
  • Levels 3-6: 3.125mg/mL

Tirzepatide Concentrations

  • Levels 1-3: 8.5 mg/mL
  • Levels 4-6: 17 mg/mL

🎉 We are so stoked to be back in all 50 states! 🎉

As always, I'm here to help in case anyone has a question.

https://preview.redd.it/ie9010jpi7zg1.png?width=2160&format=png&auto=webp&s=69d0aab121955c17209569b4542c942095d2a339

reddit.com
u/OlaHealth_Luca — 17 days ago

Happy Monday! We’ve been heads down building out treatment options to support everyone beyond just GLP-1s.

Today we are officially rolling out our new protocols!

We are working to be a more holistic, one-stop shop for all of your wellness needs, beyond just losing weight. We believe that while we're in this journey, our bodies actually need support with:

  • Energy drops
  • Muscle loss concerns
  • Plateaus
  • Recovery / sleep
  • Nutrient deficiencies

These new protocols help support the full picture with the same philosophy as everything else we’ve done. No bundles you don’t understand. No forced automatic subscriptions. Clear pricing upfront. You pick what actually makes sense for you.

🧬 Longevity & Anti-Aging

These are focused on energy, recovery, cellular health, GH support, and just generally feeling better.

  • NAD+ Injection (1 month or 12 weeks)
  • NAD+ Nasal (1 month)
  • Glutathione Injection (1 month or 12 weeks)
  • Biotin (12 weeks)
  • Sermorelin Injection (1 month or 12 weeks)
  • Sermorelin Oral (1 month or 12 weeks)
  • Sermorelin + Glycine Oral (1 month or 12 weeks)

👉🏻 https://joinolahealth.com/longevity/

https://preview.redd.it/o04xli74d8zg1.png?width=2160&format=png&auto=webp&s=605741a9d8b3410ded55a11ce17e4b94e9c7f04e

https://preview.redd.it/dkl01q4xx6zg1.png?width=2160&format=png&auto=webp&s=951be3d1bf8845059173246a10d911749ae997e2

🔥 Metabolic Support Protocols

This side is more about supporting fat metabolism + overall function. Simple stuff, but things people consistently ask about when trying to optimize results.

  • MICC Lipotropic Injection (1 month or 12 weeks)
  • Recharge (Vitamin B Complex) Injection (12 weeks)
  • B12 (Methylcobalamin) Injection (12 weeks)

👉🏻 https://joinolahealth.com/metabolic/

https://preview.redd.it/7jev0nkxx6zg1.png?width=2160&format=png&auto=webp&s=f6352a0c65b1c7f12ed3c11a9110a2a96fd21b5f

Let me know if you have any questions and how excited you are for these!

Hair loss and skin care coming soon! 😉

reddit.com
u/OlaHealth_Luca — 17 days ago

Happy Monday! We’ve been heads down building out treatment options to support everyone beyond just GLP-1s.

Today we are officially rolling out our new protocols!

We are working to be a more holistic, one-stop shop for all of your wellness needs, beyond just losing weight. We believe that while we're in this journey, our bodies actually need support with:

  • Energy drops
  • Muscle loss concerns
  • Plateaus
  • Recovery / sleep
  • Nutrient deficiencies

These new protocols help support the full picture with the same philosophy as everything else we’ve done. No bundles you don’t understand. No forced automatic subscriptions. Clear pricing upfront. You pick what actually makes sense for you.

🧬 Longevity & Anti-Aging

These are focused on energy, recovery, cellular health, GH support, and just generally feeling better.

  • NAD+ Injection (1 month or 12 weeks)
  • NAD+ Nasal (1 month)
  • Glutathione Injection (1 month or 12 weeks)
  • Biotin (12 weeks)
  • Sermorelin Injection (1 month or 12 weeks)
  • Sermorelin Oral (1 month or 12 weeks)
  • Sermorelin + Glycine Oral (1 month or 12 weeks)

👉🏻 https://joinolahealth.com/longevity/

https://preview.redd.it/vve8npjwx6zg1.png?width=2160&format=png&auto=webp&s=10ff430485d76cbe3855cc29a4cac6ba4b62acb8

https://preview.redd.it/dkl01q4xx6zg1.png?width=2160&format=png&auto=webp&s=951be3d1bf8845059173246a10d911749ae997e2

🔥 Metabolic Support Protocols

This side is more about supporting fat metabolism + overall function. Simple stuff, but things people consistently ask about when trying to optimize results.

  • MICC Lipotropic Injection (1 month or 12 weeks)
  • Recharge (Vitamin B Complex) Injection (12 weeks)
  • B12 (Methylcobalamin) Injection (12 weeks)

👉🏻 https://joinolahealth.com/metabolic/

https://preview.redd.it/7jev0nkxx6zg1.png?width=2160&format=png&auto=webp&s=f6352a0c65b1c7f12ed3c11a9110a2a96fd21b5f

Let me know if you have any questions and how excited you are for these!

Hair loss and skin care coming soon! 😉

reddit.com
u/OlaHealth_Luca — 17 days ago

ETA (5/2/26): Sorry, y'all, I kept writing the pharmacy name as DirectRx, but it's DiRx (pronounced Direx). They ship VitalRx tirzepatide and semaglutide. I edited the post to reflect this correction!

---

Hey everyone!

WOW! We just wrapped our first full week live, and from the bottom of our hearts… thank you.

Over 100 orders in week 1 🤯
We don't take that lightly for a second!

We built this to be a little better -more transparent and intentional- and seeing you all actually trust us this early means a lot. This is the kind of community-first momentum we hoped for when we started Ola.

Also pretty cool… we made it into the latest telehealth survey over on r/tirzepatidecompound! 🙌 If you haven’t filled it out yet, it helps everyone here stay informed: Fill out the survey here

🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊

Pharmacy Updates

A lot moved behind the scenes since the BPI news (🖤).

DiRx/VitalRx

We’ve locked in great pricing for DirectRx DiRx (shipping VitalRx meds!) through our partnership with Beluga Health. This gets us back to serving all 50 states again for both tirzepatide and semaglutide, which was a big priority for us.

We'll be ready to take orders for DiRx starting Monday, May 4!

DiRx offers both medicines from VitalRx with B12 or Glycine, and pricing stays pretty straightforward:

  • Levels 1–3 ➡️ $149/month
  • Levels 4–6 ➡️ $199/month
  • Ripple plan (12-week starter) ➡️ $349
  • Wave plan (12-week any dose) ➡️ $489

>Quick note on the Ripple Plan since I know people will ask. This specific plan is not strictly 28-day compliant, but they’ve been reviewed and cleared on the medical side, so we felt comfortable publishing it.

ReviveRx

Next one coming up is ReviveRx, which is a popular one many of your have requested, even before we launched! We are working on integrating everything into the platform.

We'll be ready to take orders for ReviveRx in approx. 2 weeks!

ReviveRx offers tirzepatide with B6 and ships to 45 states (sorry, AL, AR, CA, KY, SC and Washington, D.C.). Pricing is a bit on the higher side, compared to Drug Crafters and DiRx:

  • Levels 1–2 ➡️ $149/month
  • Levels 3–4 ➡️ $199/month
  • Levels 5–6 ➡️ $249/month

I’ve personally been working on this partnership since NOVEMBER, going back and forth and trying to lower this prices. The only reason we even got to these numbers is because of the volume from week one, so genuinely, that first week helped more than anything.

And to keep it real, these prices are not where we want them long-term, so the goal is to keep pushing them down as we grow.

https://preview.redd.it/ga349hka95zg1.png?width=2160&format=png&auto=webp&s=8f9487b91eb07caf82e133f12ee5a06acf0c8cf0

🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊

Website & Platform Updates

Thank you to everyone who gave us feedback this past week (some messages were a bit more hostile than necessary, but we got there in the end lol).

We added a much clearer photo requirement notice, so no one gets surprised mid-intake, and we moved the refund policy directly onto product pages instead of hiding it in FAQs.

Now for what’s coming next, because this is the stuff I’m most excited about…

We’re working to move toward a “pay after approval” flow, which means you won’t have money tied up before you’re actually cleared for treatment. That’s been one of the biggest friction points and we’re fixing it. This means less stress/anxiety up front, and less playing back and forth with your money.

We’re also cleaning up BMI guidance for maintenance, so people don’t feel like they have to “game” the intake just to continue their treatment. We'll post this on our website soon, but in a nutshell: If you’re above a 20 BMI, you’re generally fine to be considered for treatment, still doctor-dependent obviously.

We’re building a proper LMN request page, so you don’t have to message doctors or email me just to get documents, and we’re upgrading receipts so they’re actually usable for FSA/HSA reimbursement.

And finally, we’re working on FSA/HSA payments directly at checkout, just waiting on Stripe approval there, it’s a bit of a process but we’re pushing it through.

A lot of this came directly from things you all pointed out this week, so keep the feedback coming (just be nice about... please)

🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊🌊

We’re moving and growing fast, but we’re still committed to do it in a way that actually makes the experience better for everyone, not messier.

I'll keep the update (and specials 👀) coming!

Thank you 🌊 🦦

reddit.com
u/OlaHealth_Luca — 20 days ago

The Pharmacy Hub just informed us that they are officially out of stock of BPI tirzepatide.

Out of all orders placed during the promo:

  • 73 delivered
  • 6 currently in transit (likely landing today)

And then there are 3 that couldn’t be fulfilled... including mine 😞 😂

I already contacted the other 2 and gave them the same options we outlined in the original post (switch or full refund).

I’ll be honest, this is not the outcome we wanted for those 2, but I’ll take 79/81 fulfilled (97.5%) all day!

We made the call to close BPI orders early, preemptively. We’d rather fulfill nearly every order than extend a promotion we can’t responsibly complete. That’s just not how we operate.

Appreciate everyone who jumped in on this promotion. Stay tuned for an exciting announcement this afternoon!

reddit.com
u/OlaHealth_Luca — 21 days ago

Hey y’all! We’ve heard the concerns around certain prescriber requests (like photos for BMI verification). While we can’t change Beluga’s medical protocols or an individual provider’s prescribing rationale/decision, we’ve added a clearer notice directly on the product page (not buried in FAQs) so there are no surprises going into the process.

Our goal is to always be transparent, and this felt like a simple way to make the experience smoother.

Regarding refunds: if something comes up in your specific case, we’ll always take a look and work with you to make sure things are handled fairly. No two situations are the same, and we want people to feel supported throughout the process and have a positive experience with us, even if you’re not able to get a prescription at a given time.

Please remember that we’re not here to take advantage of anyone 🙏🏻 We’re here to be in your corner and build this platform with this community in mind (as we have been doing since before we launched) with clear communication, real support, and by actually listening to feedback and improving where we can.

Really appreciate everyone who’s taken the time to share feedback so far 🫶🏻

https://preview.redd.it/ah1k3c80lzxg1.png?width=2466&format=png&auto=webp&s=2ec58034c969e2e0ae73c8edb31cc07d7f09370e

reddit.com
u/OlaHealth_Luca — 23 days ago

Hi everyone - quick update on the BPI situation. We are no longer accepting orders for BPI as supply levels have depleted. We are waiting for information if any of our orders were affected. I'll keep you all updated as I get more information.

UPDATE (4/27/26 @ 5:50 P.M. EST)

I just received this message from Beluga: The Pharmacy Hub is stating they have supply to fill current orders and haven't encountered any issues with stock for Beluga orders.

My partner and I are continuing to monitor the situation and every order as it moves through the pipeline. I'll share more updates as I get them.

UPDATE (4/28/26 @ 1 PM EST):

The Pharmacy Hub is still dispensing existing prescriptions. So far:

  • 58 orders have shipped
  • 19 are awaiting fulfillment
  • 7 are pending prescription requirements (missing info, dose confirmation, etc.)
  • 1 has already been delivered 🎉

I’ll continue sharing updates on this post as I get them.

UPDATE (4/29/26 @ 10 AM EST):

  • 71 orders have shipped
  • 5 are awaiting shipment
  • 4 are pending prescription (including me… so technically 3 😅)
  • 4 delivered!

Everything is continuing to move forward, and we’re actively monitoring each order as it progresses.

Appreciate everyone’s patience — we’re getting there 🙌

reddit.com
u/OlaHealth_Luca — 24 days ago

Me again! This was supposed to be our main post today... But had to share the Mountain Care update earlier.

After this week’s pilot and a lot of behind-the-scenes work, Ola Health is officially open for business!

To celebrate the launch, we were able to work out a temporary pricing deal and pass that directly on:

🎉 Launch Celebration - BPI Labs Plans 🎉

12-Week Plans (with Vitamin B6):

  • Starter Bundle → $299 (was $349)
  • Any Dose → $449 (was $499)

🎟️ Use code CELEBRATE at checkout.
Valid through THIS SUNDAY (4/26/26) at 11:59 PM

👉🏻 ORDER HERE 👈🏻

With BPI ceasing production of tirzepatide, we want to make it accessible for as many members as possible before stock runs out. This is the lowest pricing we were able to secure for these BPI plans, and we wanted to share it with all of you all as we launch.

Important (please read)

Given everything happening with BPI supply right now:

  • Orders will be fulfilled while current inventory lasts.
  • If your order cannot be fulfilled due to stock limits, we will contact you immediately to offer a pharmacy switch + credit, or issue a full refund. No one gets stuck.
  • To everyone who already ordered these plans from us, I am adding a $50 credit to your accounts for any future purchase.

We’ve been building this in public from day one, and that doesn’t change now that we’re live. I appreciate everyone who’s followed along, given feedback, or supported us early. This is just the beginning; many, many exciting updates coming next week!

u/OlaHealth_Luca — 27 days ago

Hey everyone! Quick (and much better) update.

We worked through the regulatory/processing mismatch between Mountain Care and Beluga! We’re officially reopening Mountain Care orders.

All pending prescriptions for Mountain Care medication pens have been successfully sent to the pharmacy, and they’ve confirmed that the orders will begin compounding and shipping Monday.

We really appreciate everyone’s patience on this one. This was exactly the kind of real-world issue we wanted to surface during the pilot, and we’re glad to have it resolved.

As always, we’ll keep sharing updates as things evolve. Appreciate you all for being part of this early launch! 🌊

https://preview.redd.it/pv240ectm8xg1.png?width=1080&format=png&auto=webp&s=fd9d491347fc0015ca4ca592345c1472ebc9f902

reddit.com
u/OlaHealth_Luca — 27 days ago

Hey everyone - First off, huge thank you to everyone who jumped in to participate in our pilot! We identified and resolved several issues, and things are moving forward. This is exactly why we wanted to start small and adjust!

Pilot update: We did run into a processing/regulatory mismatch with one of our pharmacy partners (Mountain Care). This has already been addressed directly with each affected person, and we’re working through longer-term alignment on that front. In the meantime, we won't be taking orders for Mountain Care (the pens). More info on that coming soon!

Separate but important update:

Today, we were informed that BPI Labs has halted production of tirzepatide following recent FDA communication. Orders through that channel will be fulfilled while current inventory lasts. After that, availability is uncertain. If you were planning to go that route, I recommend placing your order sooner rather than later while inventory remains available.

Where things stand right now:

  • We’re actively working with partner pharmacies to find alternatives and continue to offer available inventory where permitted
  • Drug Crafters (vials) is currently operating normally (note: not available in AL, AK, CA, HI, KY, LA, MD, MN, MS, NE, NV, OH, OR, VA)
  • We’re continuing to work through the Mountain Care alignment in parallel

If you want to get your BPI order in, please do so using this link:

https://joinolahealth.com/2026/products/tirzepatide

As always, we’ll keep things fully transparent as this evolves. This space moves fast, and we’re making sure you’re never left guessing.

Appreciate you all!

u/OlaHealth_Luca — 29 days ago

Yes, yes, we know it’s April.

But it sure does feel like Xmas up in here! 🎉🎉🎉

We are (FINALLY) ready and able to roll out our final pilot to this community! And this time there are no state or format (pens/vials) restrictions.

Here are the rules of engagement:

(because we don’t want any Reddit meltdowns… there’s enough drama in other subs about some providers and that one popular pharmacy iykyk 😉)

  1. Comment “I’m ready for Ola!” on this post AND send me a DM.
  2. We’re going to ask you for feedback on a couple of sections of our website (and you’ll get goodies for helping).
  3. Since these are the first-ever orders, we are going to be monitoring for errors/delays, especially with the prescription transmission to the pharmacies. Please keep this in mind and be patient.
  4. Since it’s the weekend, our pharmacy partners may not process your prescription until Monday. Again, patience.
  5. Why over a weekend? Well, because we want to see how quickly the wonderful Beluga Health physicians operate over a weekend. It’s all part of checks and balances to ensure we are always able to provide everyone with great service and be VERY upfront about known delays, expected timing, etc.
  6. Wondering what the price is? The pilot will follow our latest pricing announcement (linked here), and you’ll see it reflected on the page, before checkout or intake.

So… Who’s ready for Ola?! 🌊

reddit.com
u/OlaHealth_Luca — 1 month ago