
u/Old_Cyrus

Who can I contact at Microsoft to stop them from violating my EULA?
I just got an email from Microsoft, and it says that I will no longer be able to create, edit, or print Microsoft Office documents using the Office 2019 software for which I purchased a license two years ago.
I believe that the relevant clause is item #5 in the license terms, which states:
>you may be required to periodically reconnect to the Internet while using the software to confirm the license associated with the licensed device; and if you do not reconnect, the software may operate with reduced functionality.
My computer is running the latest version of MacOS. I reconnect to the internet using secure protocols every day. I am in compliance with these terms.
The email states that because Microsoft has stopped using their existing software to contact my computer via the Internet, that I am going to be subjected to this "reduced functionality."
A reasonable person would read this license, and would NOT infer that it requires the user to be able to connect to any particular Microsoft server. If Microsoft has chosen to make their server incompatible with the Internet as it exists in May of 2026, that is their choice, not mine. Is there anyone out there who is already protesting this violation? What are my options?