u/Old_Excuse_4330

i have a amazon basics monitor arm almost a year old reason for selling going to buy gas spring mount tell me yr price in the dms or comment

I ordered the 8BitDo Ultimate 2C Wireless from Amazon, and it was delivered on 10th June. Unfortunately, the controller looked used—it was dirty and even had a scratch on it.

I requested a replacement, and the replacement arrived on 16th June. Since I wanted to be careful this time, I started recording a video from the moment I opened the Amazon package. During the unboxing, I found that the controller came in an already opened box that had been taped back together, and it was also missing the charging cable and the 2.4 GHz USB dongle.

I contacted Amazon, and they initially asked me to call back on 21st June.

I was pretty worried, so I called again on 20th June. They told me the controller was out of stock, so a replacement wasn't possible anymore and I could only return it. They scheduled a pickup for the next day (pickup window: 7 AM–10 PM).

The pickup agent called me around 10:50 AM, collected the controller, and left. However, several hours later, the Amazon app still didn't show "Return picked up" or any update.

I contacted Amazon again today, and they said they've raised a complaint and asked me to wait until 24th June for an update.

I'm honestly pretty anxious because this controller wasn't cheap, and this whole experience has been frustrating.

What should I do, guys? I bought this controller by saving the money I would've spent on canteen food and bus fares for almost 6 months. This wasn't an impulse purchase—it meant a lot to me. I'm honestly really worried about losing my money.

Disclaimer: This post was rephrased with the help of AI because my English isn't very good.

all this happened during my semester exams i have my last semester exam tomorrow.