No options?

It's asking me for this information but gives me nowhere to input it
I've been waiting in a support chat for several hours thanks to russel ditching mid chat and leaving it open

u/Omen-_- — 8 days ago

Assistance

I need some assistance to finish verifying
I opened a ticket a day ago and some guy "Russel" joined and gave pre written bot responses and hasn't responded anymore for like 6 hours
The identity check service told me specifically to contact support and give them my address

reddit.com
u/Omen-_- — 8 days ago

Cannot contact support

https://preview.redd.it/a38wknp6u1jh1.png?width=1919&format=png&auto=webp&s=dd3507ac3c05c6d28f233f4f77604dd8c76f7842

I have been using Earnstar for well over a year and never had any issues until I started this crowncoinscasino offer
I completed steps on this offer and one other, The other tracked and credited instantly
Crowncoins had delayed tracking for over 4 hours, then the milestones all credited at once and it instantly updated to this message on BOTH offers
The support chat does not work, it gives me an error.
And I cannot cash out.
Sending emails seems to do close to nothing because there are no responses for 3+ days

reddit.com
u/Omen-_- — 8 days ago