AllerAir ... created bad odors in my home!! Anyone else experience this?
Hello. I learned about AllerAir machines from Reddit posts, and was excited to learn about such highly rated purifiers that were sturdy and came with so much carbon. I purchased two for my new home, because I have allergies and chemical sensitivities and need to begin purifying the space before I move. One unit (AirMedic Pro 5) blows out a smell like a car garage. A kind of oily, mechanical smell. My throat already hurts just trying it out! The other one (AirMed 3) was clearly handled by someone wearing perfume, and even seems to blow out a faint sweet, scented smell. I am terrified by this result because 1) these are very expensive units; 2) I paid $300 expedited shipping to get them in time!; 3) the manufacturer is in Canada (didn't realize that when I purchased) and their return policy is BRUTAL: I have to pay shipping (they are heavy) and there is a 25% restocking fee. I've reached out to customer support and desperately hope they will go out of their way to make me whole, but I just wanted to see if anyone else has had an experience like this with AllerAir ... and also post a warning, that other sensitive people are not overly trusting with this brand. The amount of money I stand to loose is devastating. Esp since I still need the purification!