u/Optimal_Cookie4808

No food at 8 pm even though I ordered this morning. Pickup time was 8-9 pm. There was no excuse from either Roywoods or TooGoodToGo. I had to ask for a refund repeatedly. The AI bot basically said too bad for you. I arrived at the start of the time period specified. The Roywoods employee would not even give me a contact number to reach out to.