I don’t normally post reviews, but Xfinity’s skyrocketing prices and terrible customer service have pushed me over the edge.

Right now, I am being charged a ridiculous $95 a month just for internet, and the service isn't even that great. My bill suddenly jumped from $50 to $95 because a promotional rate ended. I am so tired of having to go through this exhausting "song and dance" every single year just to keep my bill reasonable.

As a retired senior living on a fixed Social Security income, I simply cannot afford to be price-gouged like this—especially in today's economy. My income doesn't keep up with these sudden, massive price hikes.

To make matters worse, customer service is absolutely useless. You get stuck dealing with overseas call centers and agents who don't have the authority to actually help you, and it is impossible to reach a U.S.-based representative. I've wasted hours on the phone for nothing.

After 13 years of loyalty, you would think Xfinity could figure out a way to bring my bill back down to the $50 ballpark. If they can't, I am absolutely ready to disconnect my service for good. Shame on you, Xfinity.