Anyone else dealing with these Mariana Tek outages?
We switched our gym to Mariana Tek in March, so I'm trying to work out whether this week has just been unusually bad or id this level of downtime is something we should expect.
We've experienced two major outages in the last 72 hours, and today's outage caused a real mess at the gym.
Members couldn't book or cancel classes, waitlists weren't updating, and staff couldn't access rosters for check-in. the most frustrating part is that the members don't see the software having an outage. They just see our gym not functioning properly.
For anyone who has used Mariana Tek longer, is this type of downtime normal, or has this week been an anomaly?