r/gymowner

I'm a physical therapist who wants to start my own cash based PT line of service in the South Bay Area. Considering starting in a gym and moving on in 2-3 years to my own clinic space. As a gym owner, how would you prefer to be approached. Phone call and set up a meeting? Social media message and set up a meeting? No meeting, call, and just go right into my pitch once I get transferred to the manager/owner? I'd like to pay for space and not split the revenue, ideally.

We are a software company that built an AI operating system for gyms and studios. Most of the time we have to compete with the big players like Mind Body and ABC Fitness across North America because everyone is locked into their system and the switching cost is too high. We have an integrated AI agent that works across the app and also connects with Claude and ChatGPT. While we are so much more advanced than the traditional membership management platforms, we're still having a hard time acquiring new customers.

To tackle this, we built an AI front desk calling agent that we feel might be our differentiator for managing gym leads, incoming calls, and answering basic to moderate questions while promoting to a human agent when the AI cannot answer the questions.

I'm looking for candid feedback here from the real gym operators. what would be the best use of AI in a backend environment for gyms?

We have spent more than two years building and scaling this company. I'm genuinely looking for feedback from real operators and founders so that we can add real value. we have been hustling hard, and I've invested more than $150,000 of my personal capital so far in this venture. We are finally break-even now, but I'm looking for a direction to scale from here.