u/OrneryAd8416

Of course it’s the Azure AD sync issue with Google Workspace. We run a hybrid setup where the primary identity layer sits on Azure AD (Entra ID), but half the company basically lives inside Google Workspace all the time. Keeping our user groups synced & permissions consistent across both platforms eats way more admin time than necessary.

We actually decided to pull in Cloudfresh last month to help streamline the cross-cloud licensing side & try to tune our Google Workspace SCIM setup so it matches our Entra ID source cleanly, they caught a few sync attribute misconfigurations on the Workspace side that were spawning duplicate accounts.

For what it’s worth, multi-cloud always seems to breed these weird lil edge-case admin chores for some reason.

Question: how do you handle group provisioning across more than one identity provider?

I recently moved my support team from classic live chat to Zendesk messaging. The channel flow is a lot nicer overall but my trigger setup turned into a nightmare overnight. I had 2 triggers firing simultaneously, which meant tickets reopened endlessly everytime a customer replied with a polite “thanks” lol.
Honestly, it was maddening having to close those out by hand EVERY HOUR. I ended up hopping on a call with Cloudfresh (they handle my Zendesk licensing & support) to rework the ticket routing & add some tag validation rules. That killed the loop pretty fast ngl.

How often do you actually go back & purge old trigger rules in your instance? 🤷🏻‍♀️

Hi, I was admitted to KUBS GMBA on May 22, 2026. However, I still haven’t received any information regarding scholarship decisions.

The admissions team had mentioned that scholarship decisions would be made after the end of the 3rd round of applications, and since I applied in Round 3, those results have already been released.

I was wondering if any current students or recent admits could share their experience.

I’m currently trying to plan finances, housing, and visa arrangements, so any insight would be greatly appreciated!