u/Over_Associate5077

▲ 2 r/Ring

System seems to be out of sync, any ideas?

My Ring (Base Station, Keypad, Door Sensor and one motion sensor) seems to be out of sync. In the last 6 weeks it has happened 4 times that after activating the system via the keypad the motion sensor has reported movement always in the minute after activation. E.g

08:26am Door opened
08:26am Exit Delay started
08:26 am Door closed
08:27am motion detection stopped
08:27 Activated via Keypad
08:27am MOTION DETECTED

and then the alarm countdown starts.

In all the cases I can guarantee that there was nothing in the apartment (no pets whatsoever).

To me it seems that the motion sensor sometimes reports the movement with a delay and therefore setting off the system.

It has never happened that the wrongful detection occurred later than 1 min after exiting.

Has this happened to anyone else as well and is there a way to prevent this!

Thanks in advance

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u/Over_Associate5077 — 1 day ago