r/Ring

I've looked up several websites and they all say the same thing, but I want to check with the community to make sure I haven't missed something.

Here's the context: a family member of mine has been having some issues with a neighbour and has installed a Ring camera for safety. However, she keeps getting an error message saying the Ring is offline when she leaves the house. Now, when she leaves the house, she turns the internet router off for fire safety. I've suggested that this is the reason, but she maintains that the Ring used to record when the router was off in the past, and that this is a new development.

So is it possible for the Ring camera to record even when the wi-fi router is switched off (i.e. are there other methods of connecting to the internet), and if not, how was it recording in the past?

I used to have the choice to be able to scroll by the hour it seemed like. What changed? We still have the same plan, the continuous recording

I set up new zone as default is too broad. But it seems not be working. Should I delete the default zone? There does not seem to be an option to change the default zone to the new zone. Anyone. Anyone

I have a Ring Video Doorbell (2nd Generation) model number 5UM5E5. It was originally hard wired but I've tested voltage at both the outside wiring and the old indoor chime. It's dead. I've looked absolutely everywhere for the transformer and it's completely MIA. It has a USB micro for charging and works while connected to USB and wirelessly if it's charged. But that's not a long term solution. Are there any other options? I think I saw someone put a battery or power pack in the chime, but I'm not sure how that helps if there's no voltage to the chime either. Right now the doorbell is pointed out my window with a USB cable around the corner to a nearby outlet. Not cool. Thank you!

I have a Wired Doorbell Pro (3rd Gen) that when connected has a connection speed of 15Mbps+ and shows a Signal Strength of -45 RSSI but routinely fails to load a live view. What does this little fellow need to do its job?

My camera is driving me crazy. I have a zone set up to stop ten feet before the street, but for a couple weeks now it's been capturing every car that goes down that street.

I checked the settings again, the zone line is the same as it's always been.

I have the sensitivity way down low (not that that should impact the zone being respected...).

Is there a fix for this or is the issue on Ring's end?

Hi! I’m looking to mount some outdoor cameras under the eves at the corners of my house. But it would seem that I would need to mount them upside down. This would require flipping the orientation of the video. Will that work on any outdoor plugin cameras?

Have a Ring Spotlight Cam Plus... woke up to all videos from today looking like this... Yesterday's are normal.

https://preview.redd.it/ofzbyx2eyx1h1.png?width=823&format=png&auto=webp&s=41d20f8ec005f05eba84557658f71f5d3705187d

I know, from Google, it's the IR sensor is stuck.

Tried rebooting twice from Device Health in the App settings... no change.
Had my Mama M go out and tap it, still purple.

Is the whole camera cooked? Are there any other fixes?

for $50 per year, I'd rather just buy a 4k camera off aliexpress with sd card recording.

It's more cost effective to cancel my ring subscription, and downgrade to the free plan. I still get alerts and live view.

with the $50, I would install a (jooan or similar) 4k camera right next to my Ring camera to record 24/7.

I will have saved $250 in 5 years. The shit adds up.

Fuck this company. Bought 7 cameras. Sent back 6. Got credited for 1. Been on support chat for over 2.5 hours in total. Have full chat log and email proof. Nightmare.