u/OverallSuccess3424

I just bought the two Pecron 3800's kit with 4 panels and 240 box. I set the panels up in the yard. I was getting 840w from 1200w panels that were just put out in the yard facing south. I was very happy with that when I went to put them away one of my panels had a big white spot on it. After contacting support they told me to take a picture of the panel and serial # and send it to them. 2 weeks I had a new one on my porch. They did not want the old one back. I thought that was cool. Support does take about 24 hours between emails.