[England] Stressing about DPD Delivery from CEX - Am I screwed?
Ordered an expensive item from CEX and they shipped through DPD. I'm going to put a timeline of what has happened so far below. I just need to know if I'm absolutely f*cked or not. I cannot afford to lose this purchase; it's imperative to my work and I don't have any money to replace it should I not receive this one.
Sunday - They claimed to attempt a delivery but both my partner and myself were in and they did not knock.
Monday - They tried again and once again, my partner waited by the door and they never knocked. They sent a photo of our front door for the "Sorry we missed you" message? I was absolutely fuming, so I redirected the next attempt to go to a nearby Argos and emailed a complaint to CEX.
Tuesday - CEX responded apologising and saying that it looks like the package is with the Argos but DPD tracking said that it would be delivered Wednesday. I pop into the Argos and they say they cannot check anything without the DPD QR code, which is only sent once the package has arrived.
Wednesday - DPD tracking says that the package is en route at 11AM from a depot close by. After still not having any QR code or confirmation, I email CEX back asking if they can contact DPD on my behalf to help solve this, and I call DPD customer service (and get through to a human) at 3PM. They say it is in transit and will arrive between 4 and 5PM. Argos closes at 7PM and the tracking says it is still en route.
My plan tomorrow is to call customer service as soon as they open, and to check in the Argos as soon as they open. Does this feel like lazy delivery drivers d*cking me around, or does this feel like my package has been stolen?