u/Own_Peanut_5751

Issues With Walmart Returns

I took an unopened item back to the local Walmart and the clerk at the returns area, scanned my receipt and asked if I wanted the refund back on my card. I said yes. She handed me a receipt and I left.

The next day when I looked at my Credit Card to see the refund it wasn't there so I looked at the return receipt and it says "Gift Card Issued" -- and they did not give me a gift card.

So I went back the next day and this loss prevention dude said he was going to have to find "it on a security camera film" -- later like 15 minutes, keep in mind I am waiting on my own money, I asked for my receipt back I had places to be.... Anyway that is a brilliant scam to screw customers... Ask if they want it back of their card then accidentally hit the Gift Card button, then hand them a receipt they don't even look at. A road to theft with plausible deniability; "I hit the wrong key by accident". Yes I should have looked at the receipt but I have never had a problem before. I might be screwed out of $39.80 - any ideas? I don't know for sure they won't honor it, but apparently the burden of proof is mine!

FYI

reddit.com
u/Own_Peanut_5751 — 4 days ago