u/PaintingLast6398

▲ 7 r/Thuma

Delayed order and massive change in leadtime

Just noting that I found a recent order experience pretty bad. We had settled on a bed frame from thuma because it seemed decent and they quoted 3-5 days shipping. We ordered and then no shipment notice. The website then started showing 3-4 weeks (and eventually got worse before it got better). We were gaslit by thuma stating they were meeting their quoted leadtime.

It's really unfortunate they can't just admit they have issues managing inventory and lead times. Clearly we're not ordering from them again.

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u/PaintingLast6398 — 10 days ago