IM LOCKED OUT OF MY PSN ACCOUNT
I have passkey setup as my security method on my account, and one day it stopped working, and it gives me an error saying something went wrong, on every platform (phone, laptop) and it signed me out on all devices too and then i went to recover account to get the mail, but to my surprise it doesnt come to my email, the recovery mail does not come.
And then i realized something worse, my email stopped getting mails from sony like from 2023 onwards, i contacted playstation support, and they were useless, i was asking if they could atleast check their end on the mail system and send me an email, but they kept saying they need 3 pieces of evidence to verify my identity, which were:
card digits linked as payment method: i do not use a card and use gift cards to buy stuff
serial number of the console on which my account was made: which is a ps3 from a long long time ago which i dont have anymore.
recent purchase transaction id: dont have it because i stopped getting mails since 2023 (mind you, i even bought gta 6 ultimate edition few days ago)
At this point idk i made a new account to play but my original account means a lot to me, its a decade old account with tons of games, achievements. Is there anything I can do to get it back!!