Bought 2 tickets and there not even next to each other…
Bought “seats together” on SeatGeek for the Greek Theatre and ended up with Seat 29 and Seat 31. Apparently Seat 30 magically disappeared.
Contacted support and they basically told me refunds are only for canceled events and suggested I “resell the tickets” if I want actual seats next to each other. So now I’m supposed to eat the fees, take resale risk, and spend more money because their listing was misleading?
They keep hiding behind technicalities like “same row,” but literally any normal person buying tickets that are advertised together assumes the seats are directly adjacent. The whole point is to sit WITH the person you’re going with.
If the listing clearly said “separated by one seat,” fine. But it didn’t. Feels insanely deceptive, especially after all the extra fees these apps charge on top of already inflated ticket prices.
Has anyone else dealt with this nonsense?