u/ParticularOne4030

We’re looking to add another experienced L2/L3 MSP technician to our Philippines-based remote team.

This is a remote-only role, working 9-5 AEST.

We’re after someone with at least 5 years’ experience working for an MSP. This is not an entry-level role. We need someone who is confident handling support tickets, troubleshooting properly, dealing with client issues, documenting their work, and taking ownership without needing heavy supervision.

Most of the work will be across Microsoft 365, Windows desktops and servers, general networking, remote troubleshooting, RMM alerts, backups, and day-to-day MSP support. Some Level 3 escalation experience would be ideal.

We are an Autotask PSA and Datto RMM shop, so experience with those tools would be highly regarded.

If this sounds like you, please DM me directly with your location, MSP experience, tools you’ve worked with, and availability.

Hey all, I’m migrating about 40 users from personal/free Gmail (not Google Workspace) to Microsoft 365 and need to move emails, contacts, calendars, and Drive data. I’ve spoken to BitTitan/Avepoint and it looks like it’s IMAP only for consumer Gmail, so everything outside of mail becomes manual. From what I’ve seen, IMAP really does only handle email and skips contacts/calendars entirely.

I’ve looked at VaultMe which seems promising since it claims to migrate emails, contacts, calendars and files all in one go, but there’s not much real-world feedback out there.

Happy to pay for proper software or licensing if it actually saves time I just don’t want to burn a whole weekend doing exports and imports. Has anyone found a solid tool or workflow that actually handles this properly without turning into a manual nightmare?