r/mspjobs

We're hiring a Project Consultant on the IT Project Services team at Greystone Technology. This is hands-on infrastructure project work across a varied SMB client base — Azure migrations, M365 deployments, virtualization, server/storage, firewalls, and VLANs.

You'd act as technical lead on projects, work alongside a dedicated Project Manager, own client relationships, and mentor project engineers. MSP experience is preferred — you need to be comfortable leading engagements, not just executing tasks.

Good team, interesting work, hybrid out of Denver.

Apply directly: https://newchartertech.wd12.myworkdayjobs.com/GreystoneTechnology/job/Hub-Orion-CO---Denver/Project-Consultant_JR0719

Hi all,

I am running a small tech company and I have a bunch of technicians ready to help you.

All of them was trained by me, personally, and then I let them work for me and gave them MSP jobs in another offshoring company. Now, they are experienced in dealing with MSPs in NZ, AU, US, UK and/or SG. Averaging 2.5-3 years in MSP.

Skills/Tech Experience:

1. Server Admin (M365 and Windows)

2. MDM/MAM (Intune)

3. Security (Sophos, Acronis, Webroot, SentinelOne and M365 Defender)

4. RMM/PSA (NinjaOne, Datto, Atera, Pulseway, SuperOps and Kaseya)

5. BCDR (Acronis, Veeam, iDrive, StorageCraft)

6. Networking (Cisco, Unifi, Forti and Aruba)

They are super coachable and affordable.

I will be your POC in things related to PH labor laws and salary. I will also give them training if you don't have time to do so. If you want to hire me as a Tech, I can do L2-L3 tasks with pre-sales and post-sales experience.

If you just give us a chance, I will make sure you will not regret it.

DM me for your requirement and your email. I will give you an affordable and comprehensive quote.

Thank you!

We’re looking to add another experienced L2/L3 MSP technician to our Philippines-based remote team.

This is a remote-only role, working 9-5 AEST.

We’re after someone with at least 5 years’ experience working for an MSP. This is not an entry-level role. We need someone who is confident handling support tickets, troubleshooting properly, dealing with client issues, documenting their work, and taking ownership without needing heavy supervision.

Most of the work will be across Microsoft 365, Windows desktops and servers, general networking, remote troubleshooting, RMM alerts, backups, and day-to-day MSP support. Some Level 3 escalation experience would be ideal.

We are an Autotask PSA and Datto RMM shop, so experience with those tools would be highly regarded.

If this sounds like you, please DM me directly with your location, MSP experience, tools you’ve worked with, and availability.

Hey everyone,

Throwing this out there to see what might be a good fit.

I’m a senior engineer with 15+ years in MSP/MSSP environments. I’ve worked across small shops and more structured operations, and I’m open to remote work or something onsite in the DC metro area (For MSPs who need boots on ground)

My background is pretty broad, but a lot of my experience includes:

• Multi-vendor firewalls (Fortinet, SonicWall, Cisco, Meraki, WatchGuard, Palo Alto)
• Complex VPN setups (site-to-site, remote access, hybrid cloud)
• Cleaning up inherited / messy environments
• Escalations and root cause work
• Standardizing MSP stacks
• Security hardening across client bases
• Process improvement + documentation
• Reducing ticket volume through better architecture and automation

I also ran a small MSP myself (400 endpoints when i sold it) , so I understand both the technical side and the operational/business pressure. I tend to think in terms of “how do we make this scalable and less reactive?” instead of just solving the immediate issue and moving on.

I’m not really looking for entry-level/helpdesk roles, but I’m happy to:

• Be a senior escalation resource
• Help stabilize environments
• Assist with scaling or operational maturity
• Support security-focused initiatives

Contract, fractional, or the right full-time role — I’m flexible.

Mostly just open to conversations and seeing what’s out there.

If you think I could help your team, feel free to DM.

Hey r/mspjobs,

I'm looking to partner with MSPs who have a solid client base but are leaving technical work on the table — either because the expertise isn't in-house, the projects keep getting deprioritized, or you just don't have the bandwidth right now.

What I bring:

Close to 20 Years of experience working in complex multi-tenant enterprise environments up to 100.000 users. Deep hands-on experience across the Microsoft stack — from on-prem infrastructure through to cloud-native Azure deployments and modern workplace. I've also built a full M365 configuration management and automation platform for managing tenants at scale, so I can bring real tooling and engineering to the table, not just advice.

Where I can help:

Microsoft 365 / Modern Workplace

• Conditional Access, Intune, Entra ID, Exchange Online, Teams — structured deployments with my soon-to-be opensource orchestration platform, not ad-hoc
• Security hardening and compliance baselines across client tenants
• Autopilot, device management, app deployment
• Configuration management and automation at scale
• M365 migrations and onboarding projects

Server & Infrastructure

• Windows Server — design, deployment, hardening, migrations
• Active Directory, Group Policy, hybrid identity (AD Connect / Entra Connect)
• Virtualization (Hyper-V, VMware)
• On-prem to cloud migrations and hybrid infrastructure

Azure & Cloud

• Azure infrastructure design and deployment (VMs, networking, storage, security)
• Azure Virtual Desktop (AVD) — design, deployment, ongoing management
• Azure AD / Entra ID architecture
• Cost optimization and environment reviews
• Landing zone setup and governance

Automation & Development

• PowerShell scripting and pipeline development
• Microsoft Graph API integrations
• Custom tooling and automation for MSP workflows
• Configuration management platforms and desired-state infrastructure

Knowledge transfer — I'm happy to work alongside your team and build internal capability, not just deliver and disappear.

The kind of MSP I'm looking for:

• You have clients generating technical requirements you're not fully resourcing
• You want to expand what you offer without immediately hiring a full-time senior engineer
• You're open to a flexible arrangement — project-based, retainer, or longer-term partnership

Flexible on engagement model — happy to discuss what works for your business.

Drop a DM or comment below and let's have a conversation about what you're working with.

Hey guys I am looking to get into IT. I’m looking for an entry level position level 1 for help desk roles anywhere in the greater Toronto area. I’m currently going through having a tough time looking for anything on indeed. I’m also in the middle of my Google IT support professional certificate. I am willing to get more certifications but due to some financial hardships I need more income. I have 12 years of experience of dealing with clients and customer service. I have a full G license as well

Chicago MSP, 32 people, ~50 clients. Looking for a Senior Systems Engineer to lead one of our co-managed accounts — with their own internal helpdesk that we supplement.

The role

3 days/week onsite at the client. The other 2 days are hybrid — remote plus occasional onsite at other accounts or escalation work.

You'd be the senior technical presence on this account: last point of escalation from their internal helpdesk, working alongside the client's COO, and guiding day-to-day direction. Our CTO holds the vCIO seat; you'll be working closely with them to guide direction, own execution and be the senior hands and head onsite.

This isn't a ticket-grinder role. It's escalation, relationship, and ownership.

You should have

- 5+ years in MSP, co-managed, or senior internal IT

- Comfortable owning an account and speaking with executives

- Solid on M365, Windows server/AD, networking, endpoint

- Have run real incidents and projects without a babysitter

**Nice to have (not required)**

- CompTIA / Cisco / Microsoft certs

- SOC 2 or ISO 27001 experience

Our stack

- PSA: HaloPSA

- RMM: NinjaOne

- Security: Huntress, SentinelOne

- Networking: Meraki (SMB), Cisco + Aruba (larger clients)

- Backup: Acronis & Datto

- Documentation: IT Glue & Strety for internal processes

- Identity/MFA: Duo & Entra

- Email Security: Barracuda & Proofpoint

- GRC: Vanta

On-call

Secondary/escalation tier only, in rotation. 1 week every 6 weeks. L1s handle primary on-call; you're their backup when things escalate. Staff covers until midnight, so the active window is midnight–6 AM weekdays + weekends. Most nights are quiet.

Compensation & benefits

- Salaried, DOE

- Flex/unlimited PTO (as long as we can cover)

- Company-wide revenue share bonus - paid at the end of the year

- 401(k) with 6% match

- Cert reimbursement

- Mileage reimbursement & parking

- Vision + dental fully covered

- 3 PPO health plans, 50% employer paid

- Paid week off between Christmas and New Year's (office closes)

To apply: comment or DM.

Hey All,

Right now I manage a helpdesk team, internal IT and the liason across all departments doing the work of a service delivery manager without the role, pay, or time.

Right now my main priority is doing service tickets which I account for roughly 80-110 or 70% of the closed tickets with 3 full time techs. My sweet spot is just closing tickets with my head down and minimal interuptions. I am often called overqualified for the role. It's now a struggle having to hop into meetings, answer emails, get 250 pings on teams which need an immediate response and then do my actual duties of working tickets and running a team. Plus some more added in there.

I don't know what role I belong in. I'm starting to hate tickets and working with very needy clients and leaning into enjoying more of the side of managing the team, guiding them through issues and being an internal role. My company cheaps out and wants to hire techs that just figured out how to turn on a computer the week before so throwing in training a new guy into my 8 hours makes it fun.

I would consider myself a good tech, a bit grizzled but I come to work with a smile every day. Did I mention I have never taken a day of PTO in 10 years because we don't have enough coverage for 5am to 5pm?

We're a tight-knit MSP that's been at it since 2007 — and we're looking for a Sales Engineer who actually gets the MSP world.

What you'll do:

• Talk to clients, figure out what's broken (or could be better), and design solutions that actually make sense
• Bridge the gap between "what the client wants" and "what the team can deliver"
• Own proposals from discovery all the way to handoff

You're a fit if you have:

• 5+ years in an MSP environment (hard requirement — SaaS/enterprise-only backgrounds won't be considered here)
• Solid networking chops (DNS, DHCP, VLANs, firewalls — the usual suspects)
• Cloud experience with O365, Azure, Intune
• Bonus points for Datto RMM, Autotask PSA, MS-102, or AZ-305

The good stuff:

• 💰 $110K–$125K base + quarterly bonuses
• 🏥 Comprehensive Coverage (Medical, Dental, Vision)
• 📈 401(k) with 4% match, immediately vested
• 🏖️ Generous PTO to avoid burnout
• 📚 Cert reimbursement & training resources
• 🤝 A team that actually likes each other

100% remote — work from anywhere in the US. We have offices in Kirkland WA, Federal Way WA, DC, and Tampa if you ever want to put a face to a Teams handle. DM or drop a comment if interested!

Hiring: IT Field Operations – Support Specialist

Locations: Sandnes, Norway

Salary: upto €4000/month

Employment Type: Full-Time

Key Skills:

• Support through remote desktop

• Hardware & Software Troubleshooting

• Onsite IT Support (L2)

• Ticketing & Incident Management

Interested candidates can DM for more information

Everywhere I’ve been, my edge has been bridging technology and people.

I grew up broke, liked working with my hands, solving problems, and gaming with my friends. Started building computers from parts because I couldn’t afford not to figure things out myself. Somehow that turned into getting paid to do it. (Crazy to me still)

That led into AV systems, support, then MSP operations, and leadership.

Made a lot of mistakes along the way learning how to hire, lead people, grow teams, and build structure that actually works under pressure.

Over the years I’ve been:

• Director of Operations for an MSP through exit
• Director of Technology & Strategy in healthcare
• Interim COO on a global device deployment
• PE-backed CEO
• Interim CRO
• Interim COO in legal and horology businesses

Most of what I do comes down to this:
when companies grow fast, things break. Communication breaks. Accountability breaks. Processes break. Good people get burned out. Leadership loses visibility.

I’m good at walking into that chaos and building operational clarity.

A few things I’ve done:

• Helped scale and exit an MSP
• Cut a projected $8M infrastructure deployment down to under $2M
• Stabilized multi-market healthcare operations with 90+ associates
• Lead a $1.2M operation into a $4M exit
• Built SOPs, KPI systems, reporting structures, and leadership accountability across multiple organizations

Not really interested in sounding “corporate” on here. Just putting this out there because I know there are owners and operators in this sub trying to grow without everything falling apart around them. (Everything is fine meme)

If you’re looking for help with:

• Operations transformation
• Turnarounds
• Change management
• Leadership structure
• Process/accountability
• Scaling without operational collapse

Let’s have a conversation.

West Palm Beach, FL

God Bless

Hey all,

Recently got caught in a layoff wave and am actively looking for my next role. I’ve spent the last 10+ years in MSP environments handling pretty much every layer of the stack from Tier 1 helpdesk all the way through Tier 3 engineering, escalation, infrastructure work, automation, process engineering, monitoring operations, and service desk management.

I’ve worked in shops where you wear one hat, and I’ve worked in shops where you wear twelve and somehow end up fixing printers, Azure, backups, documentation, automation workflows, monitoring thresholds, and an executive’s mailbox all before lunch.

My background includes:

• Tier 1 → Tier 3 support experience
• Service Desk Management / escalation leadership
• Senior Systems Engineer / NOC Manager experience
• MSP process engineering & workflow standardization
• Automation development for onboarding, remediation, monitoring, and operational tasks
• AI-assisted workflow optimization and operational efficiency improvement
• Monitoring architecture, alert tuning, threshold design, and escalation flow improvement
• Reducing alert fatigue and improving signal-to-noise across large client environments
• ConnectWise (Manage / Automate / CWRMM), NinjaOne, LogicMonitor, N-able
• PowerShell scripting & automation
• Microsoft 365, Azure, Intune, AD, Exchange
• Ubiquiti deployment/support experience
• SentinelOne, Acronis, backup & disaster recovery strategy
• Documentation cleanup, standards creation, and operational consistency initiatives
• Comfortable in high-volume MSP environments where priorities change hourly

A large portion of my career has centered around improving repeatability and reducing operational chaos inside MSPs. I genuinely enjoy taking messy processes, inconsistent onboarding, noisy monitoring, or repetitive technician tasks and turning them into something scalable and reliable.

I’ve built automation around:

• organization provisioning
• monitoring/remediation workflows
• ticket routing and operational flow
• onboarding/offboarding
• standards enforcement
• reporting visibility
• cross-platform integrations
• and general “why are humans still manually doing this?” problems

Current Licenses:

• Microsoft AZ-900
• Microsoft MS-900

Open to:

• Remote MSP roles
• Senior Systems Engineering
• Automation-focused positions
• NOC / Monitoring leadership
• Service Desk / Operations leadership
• Infrastructure & escalation roles
• Internal IT if the environment is the right fit

Based in Jacksonville but open to remote opportunities throughout the US.

If your company is hiring, or you know an MSP looking for someone who understands both the technical side and the operational/process side of scaling a service environment, feel free to DM me.

Resume available on request.

Senior MSP Escalation & Infrastructure Engineer | Kansas City | Proxmox / pfSense / M365 / Automation / Networking / Ubiquiti

Not going to lie, I’m slightly hesitant posting a job opening on Reddit because Reddit can be brutal sometimes, but I also know there are a lot of talented MSP engineers here that are tired of corporate nonsense, giant MSP chaos, or dead-end internal IT roles.

We’re a small but growing MSP in the Kansas City area looking for a Senior MSP Systems Engineer.

What this role is:

This is not a “reset passwords all day” role. But if there’s a client you enjoy working with, you won’t get dinged for grabbing their ticket. We care more about good client relationships, ownership, and solving problems well than strict ticket territory.

If you enjoy variety and learning fast, MSP life is hard to beat. You’ll likely touch more technologies, environments, and real-world troubleshooting scenarios here in a few months than many internal IT roles see in years.

Location / Schedule

• Kansas City metro area
• Hybrid/onsite
• Flexible scheduling structure with shared rotating Friday coverage to support work/life balance and operational flexibility.
• Not remote-only

Technology / Environment

Our environments span a wide variety of SMB, school, nonprofit, and church infrastructures ranging from traditional Windows networks to modernized cloud and virtualization environments.

Technologies we commonly work with include:

• Microsoft 365 / Entra ID / Azure / Exchange Online / Intune (pending Microsoft’s next naming change)
• Windows Server environments
• Proxmox and virtualization platforms
• Ubiquiti, switching, wireless, network, AV and security products and infrastructure
• pfSense / Netgate firewall and VPN technologies
• Cloudflare and other VPN technologies
• Huntress, DNS filtering, EDR/MDR, and security tooling
• 3CX VoIP systems
• Paxton Door Systems
• Acronis and other backup and disaster recovery platforms
• Networking, VLANs, routing, and infrastructure modernization projects
• Syncro PSA/RMM and Hudu documentation systems
• Automation, scripting, AI-assisted workflows, and operational improvement initiatives

We have technologies and vendors we prefer because they’ve worked well for us and our clients, but we are not afraid to adapt when better solutions emerge. We also are not blindly loyal to vendors if their pricing, support, or direction stops making sense.

That said, we value responsible change management, thoughtful standardization, and long-term stability over constantly chasing shiny new tools.

What You’d Be Doing

• Troubleshooting escalated technical issues
• Assisting with projects and infrastructure upgrades
• Working directly with clients
• Improving documentation and standardization
• Helping improve automation and operational efficiency
• Supporting Microsoft 365, servers, networking, virtualization, and security systems

What We’re Looking For

• Someone who can troubleshoot independently without needing every step spelled out
• Good communication with both clients and coworkers
• Someone who documents clearly enough for another engineer to follow later
• Strong networking and infrastructure fundamentals
• Someone who asks good questions instead of making bad assumptions
• Professionalism, ownership, and follow-through
• Comfortable balancing reactive support with proactive and project work

Nice To Have

• MSP experience
• Proxmox experience
• Ubiquiti experience
• pfSense experience
• VoIP / 3CX familiarity
• PowerShell, scripting, automation, or process improvement mindset
• Security stack experience (Huntress, EDR/MDR, DNS filtering, etc.)

What Success Looks Like

• Taking ownership of higher-level technical issues and infrastructure projects
• Helping reduce unnecessary escalations by improving documentation, SOPs, and technician workflows
• Identifying tickets or recurring problems that can be standardized, automated, or shifted into proactive maintenance
• Creating processes that allow Level 1 technicians to resolve more issues confidently and consistently
• Helping improve operational efficiency without creating unnecessary bureaucracy
• Reducing dependency on tribal knowledge and improving overall technical consistency across the team

We are looking for someone who enjoys solving problems at the root level instead of fixing the same issue repeatedly forever.

Compensation / Benefits

• Target compensation range is roughly $70k - $95k depending on experience, technical depth, and ability to operate independently in an MSP environment
• For the right candidate with strong infrastructure, project, automation, or operational leadership capabilities, we are open to broader compensation discussions
• Company-paid health insurance
• HSA and retirement contributions
• Flexible PTO
• 4-day workweek structure with Fridays generally reserved for personal flexibility/appointments
• Certification and training support
• This role has the opportunity to significantly influence technical standards, operational maturity, and the long-term direction of our team.

Additional Notes

Some client environments require background screening for work around schools and child-serving organizations.

What This Role Is Not

• Not a sales role
• Not a place where documentation is optional
• Not a role where we expect engineers to know everything already
• Not a sweatshop MSP measuring your worth by ticket count or other nonsense KPIs
• Not an environment where asking for help is a problem
• Not a job at a chaos-driven burnout factory.

We value people who are willing to learn, improve systems, test ideas responsibly, and take ownership of problems instead of just closing tickets.

MSP work moves fast, and we won’t pretend otherwise. But we also believe good documentation, automation, teamwork, process improvement, and realistic expectations are what separate a healthy MSP environment from a chaos-driven burnout factory.

How To Apply

Please email resumes or questions to careers@kchelpdesk.com rather than dm. I’m much more likely to respond there.

We are looking for someone who wants to help improve systems, processes, documentation, and technical consistency over time, not just work tickets and move on to the next fire.

If you enjoy infrastructure work, broad technical exposure, solving real-world problems, and building long-term client relationships, I’d love to talk.

Small MSP, good people, no drama. I'm trying to step back from the tech side and need someone to take it over.

I'm not the best at any one thing. I'm just really good at figuring stuff out. Computer issue, network weirdness, something mechanical, problem nobody's seen before… I dig in until it's fixed. That's the kind of person I'm looking for. Throw you at anything and you just work the problem. Someone who tinkers for fun.

Need someone with solid MSP experience. If you're the person at your current job who gets handed all the weird tickets, we should probably talk.

Shoot me a DM.

Looking for a remote job that would allow me to work from Canada(ET). I am from the US but am making a move to Montreal. I have MSP experience and lots of experience working in fast paced environments. Currently doing L2 Support.

• Delivered tier 1 & 2 support for healthcare, legal and security-sensitiveorganizations in a fast-paced MSP environment. Over 70 clients managed.
• 4x Employee of the Month; Ranked top 3 in performance metrics every month.Closed 200-300+ tickets & calls a month on issues related to accounts, software, licensing, hardware, access, connection, etc. using a ticketing system to meet SLA’s.
• Administer Microsoft 365 and Active Directory environments; manage users,permissions, and secure remote access including VPN configuration.
• Deployed and configured workstations (Windows/Mac), servers and network peripherals; imaging, GPO application and hardware setup

We’re hiring a Network Engineer 2 for an internal IT / Managed Services team in Las Vegas.

This is a mid-level technical role for someone who can handle escalated support, internal projects, and day-to-day end-user support without needing every step spelled out. MSP experience is helpful, but not required.

The right person is a strong troubleshooter, communicates clearly, follows through, and knows when to ask good questions instead of guessing their way through a problem.

Location / Schedule

• Las Vegas, NV
• In-office only
• Monday–Friday business hours
• Occasional after-hours project work when required

Compensation

• $73K–$99K depending on experience
• Medical, dental, vision, PTO, 401k
• Certification bonus
• Performance bonus

What you’ll work on

• Microsoft 365, Exchange Online, Entra ID, SharePoint, Teams, Intune
• Windows desktops and servers
• DNS, DHCP, VPN, firewalls, wireless, switching, and general network troubleshooting
• Sophos firewalls, UniFi switches/APs, and Veeam backup
• Internal projects and escalated technical issues
• Documentation that is clear enough for another technician to follow later

What we’re looking for

• Solid troubleshooting across Windows, M365, and SMB network environments
• Good ticket notes and follow-through
• Comfortable working with multiple priorities
• Able to ask good questions instead of guessing
• Able to communicate with users without resorting to geek-speak
• Reliable and self-motivated
• Comfortable using tools like Claude AI or ChatGPT to research, document, summarize, troubleshoot, or improve your workflow

Nice to have

• Prior MSP experience
• Sophos firewall experience
• UniFi switching/wireless experience
• Veeam backup experience
• Azure / Entra / Intune experience
• ConnectWise experience
• PowerShell or automation experience
• Security tools such as Huntress, Bitdefender, EDR, MDR, etc.

What this role is not

• Not a pure password reset role
• Not a sales role
• Not a remote-only position
• Not a place where asking for help is a problem. Guessing forever is the problem.
• Not a role where you’ll get punished for trying something new and not getting it right the first time. We want people who are willing to learn, test, and improve, as long as they do it responsibly.

How to apply

Send me a DM with:

1. Resume
2. Your strongest technical areas
3. Any relevant IT, helpdesk, networking, or systems experience
4. Salary expectation
5. Earliest available interview date

I’m happy to answer practical questions about the role, tools, team structure, and expectations before moving into a formal interview process.

For my friends out in the Bay Area, CMIT Solutions is looking for a Help Desk Support Technician and Desktop Support Technician. https://cmitsolutions.com/sanjose-ca-1019/job-opportunity/

🚀 Open to MSP Opportunities | Freelancer / Full-Time | Immediate Joiner

Any MSP looking for project support, a reliable freelancer, or a full-time IT engineer?

I bring 7+ years of hands-on experience working with US & UK-based MSPs, supporting clients across infrastructure, cloud, Microsoft 365, cybersecurity, automation, and remote IT operations.

🔹 Experience with:
• Microsoft 365 & Azure
• Windows Server & Active Directory
• RMM Tools & Automation
• VPN, Firewall & Network Support
• Backup & Disaster Recovery
• Endpoint Security & Monitoring
• Remote User & Server Support

🎓 Microsoft Certifications:
✔ AZ-900 – Microsoft Azure Fundamentals
✔ AZ-104 – Microsoft Azure Administrator
✔ AZ-140 – Configuring and Operating Microsoft Azure Virtual Desktop

I’m passionate about solving technical challenges, improving IT operations, and delivering excellent client support.

✅ Immediately available to join

📩 Open for:
✔ Freelance Projects
✔ Contract Roles
✔ Full-Time Remote Opportunities

If your MSP needs an experienced engineer who can contribute from day one, let’s connect.

#MSP #ITSupport #Azure #Microsoft365 #CloudEngineer #SystemAdministrator #AzureAdministrator #AVD #RemoteWork #Freelancer #TechnicalSupport #OpenToWork #Hiring

We're a Managed Services Provider (part of a 250+ location national network) looking for a Senior IT Technician to join our White Plains team. Primarily remote with occasional local client site visits—must have a reliable vehicle.

 

**What you'll be doing:**

- Troubleshooting and resolving issues across multiple client environments (Windows & Mac)

- Microsoft 365 administration

- Network setup and support (firewalls, switches, VPNs)

- Server/infrastructure troubleshooting

- Acting as escalation point for complex issues

- Mentoring junior techs and helping shape internal processes

- Direct client communication and relationship management

 

**What we're looking for:**

- MSP experience strongly preferred

- Solid networking fundamentals (firewalls, switches, VPNs)

- Strong M365 admin experience

- Windows & Mac support (MDM a plus)

- Great communication skills—you can talk tech with clients without losing them

- Self-starter who thrives with autonomy and minimal structure

 

**Comp & Benefits:**

- $80,000–$95,000 DOE

- Medical, PTO, and holidays

 If you like variety and actually knowing your clients by name, this might be for you.

 DM or drop a comment to learn more / apply.