Not looking for off shore candidates at this time .

Hey everyone,

I'm a cloud focused engineer based out of McKinney, TX looking for my next role in Cloud Engineering, DevOps, or Cloud Support/Administration. I hold active certifications across all three major clouds (AWS, GCP, Azure) and have hands on experience across multi-cloud infra, virtualization, and security hardening.

A bit about my background:

Certifications: AWS Certified Solutions Architect Associate, Google Cloud Associate Cloud Engineer, Azure Administrator Associate

Cloud Platforms: AWS (EC2, S3, IAM, VPC, Lambda, RDS, CloudFormation), GCP (Compute Engine, Cloud Storage, GKE), Azure (ARM templates, Azure Monitor)

IaC & DevOps: Terraform for multi-cloud provisioning, CloudFormation, GitHub Actions CI/CD, Proxmox/VMware/Hyper-V for virtualization

Security & Networking: IAM policies, Active Directory, DNS/DHCP, firewalls, VPNs, GuardDuty, CloudTrail, zero-trust design, GDPR/HIPAA awareness

Scripting: Python, Bash, PowerShell, Swift

Recent experience includes MSP side cloud vendor support (AWS/Azure/GCP client environments, incident troubleshooting, uptime monitoring) and hands on datacenter/virtualization work with Proxmox and Active Directory deployments. Currently finishing up a B.S. in Cybersecurity & Information Assurance (WGU, expected 2027) while working full time.

Roles I'm open to:

Cloud Engineer / Cloud Support Engineer

DevOps Engineer

Junior to Mid level Cloud/Infrastructure Administrator

MSP Cloud Vendor Support

Location & Availability:

Based in McKinney, TX (DFW area), open to remote, hybrid, or onsite in DFW.

**OPEN TO RELOCATION**

Bilingual English/Spanish, comfortable supporting either

Available for immediate start

I put together a small resume site if you want the quick version with everything laid out (certs are clickable/verifiable and my resume is downloadable there too

https://dl2b46ucjm9ev.cloudfront.net

Happy to send my resume directly or hop on a call, feel free to DM me. Thanks for reading!

I’m currently looking for a legitimate work-from-home position and would love to connect with companies, recruiters, or hiring managers who are looking for an experienced operations/customer support professional.

I have 25+ years of experience across:

• Operations & General Management

• Operations Management

• Customer Service & Customer Care

• Tier III Escalations Management

• Quality Assurance / QA

• Team Leadership & Staff Development

• Employee Coaching & Performance Management

• Customer Retention & De-escalation

• Administrative & Business Operations

• Payroll & Timekeeping

• Accounts Payable / Accounts Receivable

• Workforce & Labor Management

• Scheduling & Workflow Optimization

• Compliance & SOP Enforcement

• Root-Cause Analysis & Problem Resolution

• High-Volume Customer Support

• Remote Customer Support

• Reporting, Metrics & Performance Analysis

I’ve worked with platforms and tools including Salesforce, Freshdesk, Zendesk, Linear, Tableau, Kronos, Microsoft Office, Google Workspace, Slack, Zoom, Notion, and Confluence, among others.

I’m comfortable working independently, managing high-volume workloads, handling difficult escalations, coaching teams, meeting KPIs/SLA requirements, and jumping in wherever needed to get the job done.

I’m open to:

✔️ Customer Support / Customer Success

✔️ Escalations

✔️ Operations

✔️ QA

✔️ Team Lead / Supervisor

✔️ Customer Experience

✔️ Administrative Operations

✔️ Workforce Management

✔️ Back-office support

✔️ Remote corporate positions

I’m specifically looking for a 100% remote/WFH opportunity and am open to full-time positions, contract opportunities, or other legitimate remote roles.

If you know of a company hiring someone with this type of experience, please comment or DM me with the company name and position. I’m happy to provide my resume directly to legitimate opportunities.

Please no MLMs, commission-only positions, crypto, or “pay to work” opportunities. Thank you! 🙏🏽

Hey everyone, a recruiter got back to me about this role and I wanted to get some opinions on it.

IT Support Technician (Part‑Time, 4 days per week)
Salary: £24,000–£32,000 FTE + 25 days holiday, pension, and fully funded Microsoft certifications.

A well‑established MSP is hiring an IT Support Technician to work on‑site with one of their clients. The company has a strong reputation for developing junior staff and offering clear progression opportunities.

You’ll be on‑site four days a week, with flexibility to choose which days (Mon–Fri). From day one, you’ll have access to fully funded Microsoft training and certification pathways, fully supported by the MSP.

Essential requirements:

• MS365 administration
• Strong written and verbal communication
• Hardware installation and support
• Friendly, outgoing personality
• Solid troubleshooting skills

This is a great opportunity to join a supportive MSP, gain hands‑on experience, and work closely with a community‑focused organisation while building your technical skills and certifications.

My questions:

• Is this likely to be a lone‑technician role? The description doesn’t mention a team, so I’m wondering if I’d be the only IT person on‑site.
• What level of experience does this sound like? Is it more of a 1st line role, a 1st→2nd line hybrid, or something more senior?
• Is there usually a bedding‑in period for roles like this, or do MSPs expect you to hit the ground running? I’m still early Tier 1.
• If this is the type of role I want in the future, should I start getting familiar with the tools and technologies MSPs typically use?
• Are MSP on‑site roles usually solo gigs in general?

Any insight from people who’ve worked in MSPs or done on‑site support solo would be really appreciated.

Hi All
I am seeking a job as a remote technician in MSP anywhere in the US or hybrid in DMV area (Hybrid: show up as needed).

I am a US citizen does not need sponsor. I have 14 years with IT experience in several industries including university, health care and research labs.

In my 14 years I have experience with
14 years as helpdesk (troubleshooting, repair, window 7, 10, 11, onboarding and off boarding)
8 years as white glove executive support (VP, CEO, CFO, CTO, CMO - chief medical officer, and various directors)
8 years supporting windows sever (AD, DHCP, DNS, file server, printer server, Hyper V)
6 years as office365 backend management
6 years as remote support utilizing Kaseya, n-able, and remote123
6 years as procurement
6 years supporting VPN (sonicwall and openVPN)
6 years as inventory management
6 years managing exchange
5 years as IT manager
5 year with VOiP
5 years managing
3 years manager SentinelOne
3 years as Linux support
3 years as sonicwall firewall support
3 years managing sharepoint
3 years logistics shipping laptops international and dealing with customs
3 years managing Slack
3 years managing Zoom and Teams

Education includes:
M.S in cybersecurity management and policy - 4.0
MBA (IT focus) 4.0
BS, information systems
AA in computer science
AA in business

Fluent in Chinese and English

I’ve been trying to get a remote job for MSP technician. I have over 14 years of IT with 6 years with remote support but I can’t find a single one that’s hiring.

Is it that hard?

Hi guys, looking to get out of my current MSP I do not like the direction the company is headed. I’m still early in my career but I built this current MSP from scratch, tools, workflows, building out BCDR solutions & more.

I’m the lead & only engineer I handle L1-L3 issues, sales, quoting, project buildouts. The MSP I work at is attached to an MSSP, and that’s how the company was started so I have a little bit of experience in both.

Some of the projects I’ve worked on have been; saving a client from a compromised MSP and performing a manual Azure to Azure VM migration using backups, implementing BCDR solutions & plans supporting HIPAA compliance, Google to 365 migrations, security vulnerability scanning & remediation, and so on. I’ve also built out client security checklists that go through the firewall, email security, 365 Security reviews and beyond.

My main goal is to identify any weak points in a clients environment be it infrastructure or cybersecurity, I make businesses secure & stable, I get to the root causes of problems that have appeared, or could appear, reducing overall ticket volume. I’ve restored some otherwise poor relationships with clients at my last MSP.

I’m located in CST, but I’m willing to work in any time zone so long as it’s remote 😄, if you’re looking to expand your market to my location I can help with that (I do onsite work as well).

RMM tools; Datto, SuperOps, Connectwise, Ninja, Atera, Syncro, Action1, GoTo/Logmein Resolve…

Backups; Cove, MSP360, Datto BCDR, Comet.

Google Workspace/365 Administration & Migration, SharePoint, SQL server migration.

Firewalls; FORTINET, Meraki, Ubiquiti, Sophos, Sonicwall.

Powershell scripting, some Linux experience via home labbing, and troubleshooting Datto SIRIS (because their support sucks).

I support a large vSphere environment with 50+ servers, and am a full-time 365 admin for a client. I’ve touched most Hypervisors out there. I’ve also got a little experience in Python, VDI, and Terraform, and a lot more!

I’ve done a lot in my short career, but I’m looking to get out of this MSP, I can go into detail in the interview if needed!

We’re looking to add another experienced engineer to our growing Proxmox practice and I figured this community might be a good place to find someone who really knows the platform.

We’re an IT consulting company with a rapidly growing practice focused on the Proxmox portfolio. Our current team includes 4 certified Proxmox engineers, and we’re looking for someone who can help us continue building and expanding the practice.

The role would include a mix of:
Presales architecture and technical consulting
Designing Proxmox environments
VMware/Hyper-V → Proxmox migrations
Post-sales implementation and deployment
Working directly with customers on complex virtualization projects
Helping us continue to develop our Proxmox services and best practices

Deep hands-on Proxmox experience is a requirement. We’re specifically looking for someone who already knows the platform well rather than someone looking to learn Proxmox on the job.

The position is Texas-based but fully remote and we’re particularly interested in someone who enjoys consulting, solving interesting infrastructure problems, and working directly with customers.

If this sounds like you, send me a DM. Happy to share more details about the company, role, compensation, and what we’re building.

Senior Microsoft 365 Administrator – 12 Month Contract (Hybrid – Tulsa, OK)

We are looking for a Senior Microsoft 365 Administrator to join an enterprise IT team on a 12-month contract basis.

Location: Tulsa, OK
Work model: Hybrid (4 days onsite / 1 day remote)
Important: Candidates must be local to the Tulsa area.

Required experience:

• 10+ years of IT infrastructure / systems administration experience
• Strong hands-on Microsoft 365 administration experience
• Exchange Online administration
• SharePoint Online administration
• Microsoft Teams administration
• OneDrive administration
• Microsoft Entra ID (Azure AD)
• Microsoft 365 licensing experience (E3/E5)
• Experience supporting enterprise production environments
• Strong troubleshooting and problem-solving skills

Preferred experience:

• Microsoft Purview
• Data Loss Prevention (DLP)
• eDiscovery
• Retention policies
• Microsoft 365 security and compliance features
• PowerShell automation

Responsibilities:

• Own and administer Microsoft 365 platforms
• Manage Exchange, SharePoint, Teams, OneDrive, and Entra ID environments
• Improve platform reliability and user experience
• Support enterprise collaboration solutions
• Work with stakeholders to evaluate new Microsoft 365 capabilities
• Participate in an on-call rotation for critical production incidents

Looking for someone who takes ownership, communicates well with business stakeholders, and can independently drive technical solutions.

Interested candidates: please send me your resume or LinkedIn profile and your current location.

Part-Time IT Support Engineer (1099/C2C) – Greater Los Angeles

We're a growing managed IT services company looking for a professional, dependable IT Support Engineer to provide onsite support for our small and medium-sized business clients throughout the Greater Los Angeles area. Most of our current work is in Studio City, Burbank, Sherman Oaks, Van Nuys, and Carson, though travel throughout LA County may occasionally be required.

We're looking for someone who enjoys helping people, communicates well with clients, and takes pride in providing white-glove service.

Required Experience

• Windows 10/11 support
• Mac, iPhone, Android experience a plus
• PC hardware and software troubleshooting
• Printers and scanning solutions
• Basic networking (TCP/IP, LAN/WAN, Wi-Fi)
• Routers and firewalls (SonicWall, Ubiquiti UniFi/Dream Machine preferred), EERO
• Active Directory, Entra ID, and Intune experience is a plus
• macOS support is a plus

What We're Looking For

• Professional, courteous, and dependable
• Excellent customer service and communication skills
• Able to work independently onsite but will have a backup helping remotely with SMS communication 90% of the time.
• Comfortable working in executive and professional office environments
• Early-riser and morning availability is required; comfortable leaving for gigs between 6:30 am-8 am is a huge plus, also for LA traffic planning.
• Reliable transportation and a valid California driver's license

Technical skills will be discussed during the interview process. We're looking for honest, experienced professionals who know what they know—and aren't afraid to say what they don't.

Position Details

• Part-time
• 1099 Independent Contractor or C2C
• Approximately 10–30+ hours per week depending on workload (occasionally more)
• Competitive hourly rate based on experience
• Paid biweekly
• Flexible schedule—this position works well for consultants or engineers with existing clients, provided responsiveness and reliability are maintained.

To Apply

Please email:

• Your résumé
• A brief summary of your IT experience
• Examples of recent projects or client engagements
• Your general location within Los Angeles
• Your hourly rate expectation
• Your availability

* Selected candidates will be interviewed via Microsoft Teams or Zoom. Your presentation, such as speaking clearly and a clean look, will be prioritized even during Zoom or Teams *

A background check, signed NDA, or strong professional references will be required before engagement.

Hey everyone,

I’m an IT Project Manager located in Southern Ontario and I was laid off after the MSP I worked for changed ownership. After probably close to 1000 applications, I’m officially feeling discouraged about having another pm role at an MSP.

My ei is about to come to an end in a month and I have come to a crossroads: start a business, or take any random low paying job around. I have experience in most of the common tools and vendors, but I am pretty green on having them configured from scratch. I have thought about creating a b2b product for MSPs, a b2c product for their customers, white labeling another MSPs services, or start from scratch.

I’m leaning towards the white labeling option and it would look something like this: I have my own brand, I attract the customers, I will be the face to stakeholders, and I will manage projects with the work being done by another MSP. For fully managed, it would be an 80/20 split where the MSP doing the backend work takes 80 percent of the per seat fee (say $150 or so).

Is this feasible, or just stop before even going forward with it? Is it better to start my own, given limited hands on knowledge and no tools in place and limited start up capital?

Appreciate any help or feedback

Looking to hire on site help desk tech to work in a co-managed environment at a client site. Minimum 3 years helpdesk experience. Microsoft shop. Tech will deal with user tickets and on site setups and moves.