u/Particular_Usual_724

A buyer bought a 50€ card with tracking and insurance only covers ~30€. Now the tracking says delivered to his mailbox like all tracked letters. Now he’s claiming it didn’t arrive… even if it showed delivered. He has 90+ orders with 3 orders not arrived.

So does that mean I lose the money and the shipping cost?

Update: buyer has BLOCKED me after receiving the card 15th of May and saying he never did and he checked with his neighbors etc…

Why do they always add expensive items into the cart and not buy it? Whenever they put expensive items to cart, I ask them if they are interested because of other interested buyers.. they do not reply and if I remove the item from their cart, they keep adding it back.

It’s always Italian buyers with 1-2 purchases.. what is the purpose?