u/Particular_Weird2749

I ordered a parcel from nykaa on the 11th but didn’t receive it and it said 13th august and the date keeps changing so i had to contact customer care. One said its misrouted, once said cancel and refund will be initiated. All of them reply as if they are bots and its quite irritating as if talking if a wall. I even mailed them and same bot reply. The funny thing is its showing out for delivery in pune and i like in nagpur. What can i do?