u/Past_Kangaroo1103

I’ve been working at Wawa for 3 months now. Since my store got a new AGM, my experience has never felt so mentally draining.

This week I’ve worked 14 hours instead of 16. She had me clock out 2 hours early today and didn’t explain the reason. I didn’t ask, because lately it feels like anything I say, do, or ask is always an issue. With her there is never a right time, and there’s never enough job satisfaction. Over the past weeks, she’s been horrible to me and friendly to other csa’s. I grew up in a judgmental, hostile environment, so it’s been difficult for me to defend myself against higher ups. I don’t want to unknowingly push any more buttons that will get me fired. Prior to this, because of the miscommunication among managers, I was written up over what could’ve been preventable if I was informed by the FBM during training. She wasn’t there when it happened, but she reassured me and said the FBM involved was also documented. I even provided my explanation under the write up but I doubt HR ever saw it. Before she was transferred, I worked a typical 24-30 hours/week. Because she came right as I was graduating and starting finals, my hours were reasonably cut. She was informed beforehand and understood my situation.

Now that school is over, I told her in advance that I’ve posted availability for 2nd shift and weekends until June 29th. She seemed OK with the request but the response was vague. I honestly think she’s in pursuit of actually pushing me out and eventually firing me by reducing my hours and barely scheduling. Clocking me out early is evident enough.

During shifts, I’m able to manage and resolve common issues on my own. But upon coming in today the theatro’s were dead and all she told me was to “figure it out.” Then after some time she tells me I have to communicate with her and ask questions if I need assistance, which I do, but she responds in a hostile and exclamatory tone every time. Either that or tells me to “figure it out”, or “you need to ask/speak to ____ for that.” The timing is NEVER right. I’ve voiced my concerns to associates closer in proximity and the same thing I hear is that she’s been under lots of stress and pressure lately. But that’s no excuse for treating your employees harshly every shift they come into. It’s unprofessional and hurts more than it helps.

On my off days I try to keep up with becoming more proficient and eyeing the current Wawa deals and promotions to stay informed. But still, theres never enough satisfaction.

I haven’t documented any worker relations issues yet because I figured this treatment would go away, but it’s happening from this point forward. I understand that the GM’s priority is to ensure employees and the store overall performs well, especially because there are times when their workload is too heavy and stress inflicting. But they shouldn’t project that onto their csas. Once my write-up expires, or if this escalates and I get fired, I’ll make arrangements and look for openings at a different wawa. Whichever comes first.