ATM ate my cash; Huntington says no overage
Over a month ago I deposited $2300 (23 bills) in cash at a Huntington bank ATM. Nothing was wrong with the bills. The machine gave an error and a printed slip saying it could not return my cash and my account was not credited. I've been waiting for over a month for an investigation and just found out that Huntington closed the investigation and stated that there was no overage when they counted the ATM.
It's not possible that my money just disappeared, and in my mind, if the money got mishandled or misplaced that's Huntington's responsibility. I'm sure I'm on camera depositing that money and I have a slip from the machine itself stating the error, which I shared with them multiple times.
I filed with the CFPB and OCC but not sure what else I can do here. Anyone have experience with this? I can't stomach this bank taking such a large sum of money and getting away with it.