In the UK stuck on the Alignerr ID check - "Unable to verify identities in this country"
I did a Zara interview yesterday for an audio transcription/alignment project. I have only just signed up for Alignerr and have not started any other projects yet.
When I log in, I see the "right to work" check, but I can't even get to the point where I enter my passport details. I select "Use a UK passport (British citizens)" and it goes to a screen saying "Unable to verify. We are unable to verify identities in this country. Please select another country."
I've tried incognito mode and doing it on a smartphone on mobile data, instead of WiFi. I've never used a VPN. I emailed support, and they just told me to try again. After searching online in Persona's help topics, it seems like it might be an issue on their end where the UK isn't enabled. Any idea how to get through this verification? Thanks.