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u/Peanutbutter_Lover

r/Hikvision
Image 1 — Can't add devices, what am I missing?
Image 2 — Can't add devices, what am I missing?
Image 3 — Can't add devices, what am I missing?
Image 4 — Can't add devices, what am I missing?
▲ 4 r/Hikvision

Can't add devices, what am I missing?

Hello, we've moved into a building which has a hikvision system installed. I've managed to get the two of the devices to show up on HiTools delivery showing active but not online. This is the same on HikCentral. You can see this on the images I've attached. If I enter the device IP on the webpage it just doesn't connect.

Any guidance will be much appreciated.

Thanks

u/Peanutbutter_Lover — 8 days ago