Donna’s Dresses of Charleston: Buyers Beware!
Hope you don’t fall for this like I did…l bought a $60 dress from Donna’s Dresses of Charleston. It arrived after 3 weeks. Didn’t look like the same type of fabric or vibrant colors of the one on their website plus it didn’t fit. Their site said to email them for a return authorization and address for shipping.
When I said I didn’t want an exchange I wanted a refund, this was their response:
Our processing centre is overseas, so posting the dress back would mean international postage at your own cost - typically $40 or more - several weeks in transit, and possible customs charges.
So let me offer you something simpler instead, and the dress stays with you either way:
OPTION A - 15% PARTIAL REFUND: $8.99 back to your original payment method.
OPTION B - 50% STORE CREDIT: $29.98 to spend on anything with us.
Then they asked for a photo of the dress and the dress label.
I’m done. Chalked this up to a lesson learned and have the dress ready to donate to a thrift shop.