[ADVICE] Bad review but it was my fault...
I feel pretty stupid because I messed up an order because I didn't realize that Fiverr doesn't display full PDFs. I missed half the instructions and had know idea. There was also another issue, both completely my fault. When I delivered the order, the client explained the issues, and there was unfortunately no room in their timeline for a proper revision. I apologized and scrambled to redeliver a version that day that at least fixed one of the issues.
I got a bad review, which isn't surprising. My question is, should I offer a partial refund? Should I reply to it publicly with context and an apology? Or just ignore it completely, live and learn? I'm leaning towards the latter but I figured I'd ask those of you who have experienced similar situations before. Please be nice I feel bad enough, lol