u/Playful_Pool2042

It's been day 6 after my internet service went down (blinking blue on SmartNID). But what is shocking is cavalier attitude by Quantum Fiber support. They already confirmed that I get proper signal at my residence and it's an engineering problem at their main terminal affecting many people. But they feel no urgency or unable to say when I should expect internet access.

I have never seen this level unreliability with any other internet provider.

Anyone else experienced this with Quantum Fiber?

It's been day 6 after my internet service went down (blinking blue on SmartNID). But what is shocking is cavalier attitude by Quantum Fiber support. They already confirmed that I get proper signal at my residence and it's an engineering problem at their main terminal affecting many people. But they feel no urgency or unable to say when I should expect internet access.

I have never seen this level unreliability with any other internet provider.

Anyone else in the same boat?