Car Vertical incorrect damage report
My partners selling his car but the would-be buyer came back saying there was a damage report on CV showing £40k damage for engine replacement in Feb. This is incorrect info, he owned the car at the time, had for a while at the point and knows the car had no work done at all, you don’t just “forget” putting in a new engine..but they won’t listen or do anything about it.
He’s run a load of reports from DVLA to independents, which all came back showing this damage/cost never happened, he’s got the data from the cars tracker showing it was never at a garage during the time period, the company who manage the tracker have even offered to write a letter confirming the data is complete! But CV’s only response? “We have no reason to belive our information is incorrect” it’s mental.
Anyone else had this experience?