Dealership took a video during the walk around for my tire rotation!
I went in for my tire rotation today at Fox Valley Toyota in MI. Apparently they are doing video walk arounds now! My last visit was 11k miles and they did not have this feature, and I am now at 17k miles and I got the video update! I was pleasantly surprised to get a text notification about a video during the initial inspection after they had taken my tires off. It wasn’t anything special but the technician said their name and then showed my breaks and suspension then listed things they noticed like tread wear and brake life! I got to see some rust on some of my suspension components and other things I would have never known about. Now I can be proactive about getting that taken care of! I don’t know if this is a new Toyota standard but I really appreciated it. I have seen some nightmare stories on here about shitty dealerships so I actually marked my tires to make sure they were rotated. I feel confident my new service site will take good care of me because I did not feel that way at Page toyota (for reasons I wont say).