u/Ponyridepele

I've recently moved into a 3pl for warehousing and fulfillment. I have about 250 skus and about 3000+ items warehoused.

I'm relatively new to this but have picked and packed my businesses orders for over ten years myself.

Recently we've experienced about 4 mispicks and 13 orders that have sat for over 7+ days unfulfilled in a week of about 250 orders.

Is this normal? What percentage of mispicks are acceptable? Thank you.