Vinted support useless
I recently sold an item on vinted, shipped it in perfect condition and upon arrival a slight tear of the seal in the corner had become present. Buyer wanted a partial refund or a return. I’m not keen on any of those as i literally shipped the item in perfect condition and it’s now damaged and depreciated in value so i took it up with vinted support.
The case has been going on since 25th July and it’s now 18th august, I’ve sent multiple emails been in contact with various different operators and they all request the same evidence then don’t respond and ghost me. I just got a new message this morning from a new operator saying to send evidence again!!! (i have photos of product before/after and the shipping box before/after (not damaged at all)) They’ve put a 48 hour timer for me to send the same evidence and a new review, and if they don’t respond the buyer will keep the item and keep their money, by their going rates of taking a week to respond it’s not looking good.
What do i do because genuinley this has been the most frustrating experience ever.