u/Possible-Ad534

My Wi-Fi has been terrible for the past 3 to 4 weeks. I pay for a 75 Mbps plan, but I'm barely getting 4 to 5 Mbps right now -sometimes it even drops down to 2 Mbps.I’ve contacted customer support more than 20 times. Every single time, they just tell me the cable isn't getting enough power and promise to send a technician. But nobody ever shows up, and they never call me back.This is easily the worst customer service I’ve ever dealt with. Has anyone else run into these kinds of issues with Classic Tech?