u/Potential-Substance-

You grunted and groaned obnoxiously through every bite of food. You chewed with your mouth open. You fidgeted around endlessly and on top of it all, you got on your phone, on speakerphone no less, to have an asinine conversation about shorts you ordered with some type of points. You are the most annoying human I’ve shared a meal space with recently. For that, when I left, I took at least 1 step back to be as close as I could to you, and dropped the most putrid fart-bomb I could muster and shuffled out, just shy of shittin myself. I hope you enjoyed that, you jaggoff.

I wanted to post this as a warning to anyone in the Richmond area looking to get their floors done. We recently hired **Flooring RVA**, and it has been one of the worst consumer experiences of my life.
We saw some negative reviews online before hiring them, but we figured maybe people were just being picky. Big mistake. It was like a "bad dream" where every single horror story we read online came true for us.
**The Red Flags:**
**Pay Upfront:** They required full payment upfront. Stupidly, we did it, and now we have zero recourse or leverage to get them to fix their mess.
**The Install:** The carpet installation was done incorrectly. It’s visibly messed up and needs to be partially replaced.
**The Runaround:** When we reached out to get it fixed, they made us jump through endless hoops. I’ve dealt with "no calls" and "no shows" multiple times now.
**The Ghosting:** After weeks of trying to play by their rules, they’ve just stopped responding entirely. They are clearly just pushing it off hoping we’ll go away so they don’t have to fix their own mistakes.
If you’re looking for flooring, please learn from our mistake and go literally anywhere else. Don’t let the showroom or the sales pitch fool you—once they have your money, they do not care about the quality of the work or following through on their word.

Has anyone else dealt with them recently? I’m looking into what my next steps should be since they’ve essentially ghosted us with a botched job.